Kellaway Building Supplies

Avoid. Ordered concrete for footings. Was warned that the plant would not open if frozen. Specifically asked if I would be informed if that was the case. Apparently although I had a mild frost, the plant which is four miles away was in the deep freeze! The concrete didn't arrive. I was not informed until my contractor called to see where it was - one hour after the specified delivery time. While I was complaining about the fact I had two contractors and a hired digger and dumper truck sitting around, they appeared to be mildly amused. Ended up getting a refund. My advice would be to go elsewhere.

Concrete delivery driver was very helpful and helped to clear up the road afterwards. Would definitely use again in the future.

Simple order of sand not delivered on specified date over an hour on the phone today told it would be put on wagon and be with me shortly still waiting 4 hours later i have my doubts its coming at all. (only live 1 mile away).

Update finally got it 4PM (5hours after it would be with me shortly ! )

Friendly helpful and knowledgeable staff here. I'm not a builder or a contractor, just a bloke with a garden project who was treated very well in this branch today. So I spent a lot of money and will return!

The staff were incredibly helpful and went out of their way to secure a delivery on the date requested. The delivery driver deserves special mention as a car park barrier meant he had to make several trips carrying the goods a significant distance, which he did without complaint.

I'm a small builder/ landscaper and I use all of the local building suppliers depending on which is closest (depending on price). Kellaway always seem to be competitive and helpful. On my most recent visit, I asked for something slightly different to usual and the young man serving didn't seem to be able to grasp what I was saying. He seemed rather impatient with me. Another assistant helped me and politely explained that what I wanted wasn't possible, with the initial assistant becoming quite rude and using abusive language. I was made to feel quite small by the experience and will think twice before using Kellaway again. It was as if this particular assistant has forgotten that he is there to serve and that the customers are core to the business.

Excellent service from Tom and the team, large timber order very competitive and prompt delivery... will definitely use Kellaway again.

We have found them to be great value for money. Do what they say they will do when they say it will be done. Very helpful we don't even bother going anywhere else now..definitely reccomend