Nationwide Building Society

Great bank and great customer service.

I thought one of the staff members was pretty rude a young dark hair women, and I was not happy the way she spoke to me! If I dont understand the question, don't talk down to me, its rude!! just say it clearer or a different way to help me. Other than that she did handle my requests well but could of been a bit politer instead of talk to me like she didn't care bit annoyed and demonstrates some bad customer service

Annd of course there is no response to this one, like I said awful customer service and I will be changing banks. Can't even deal with problems shake my head. Santander sound like they sort things nicely

Pleased as punch today due to their quick and brilliantly efficient way of sorting out my cashcard that had been eaten by a Barclays cashpoint. No problems no hold ups just great service. Thanks guys sorry for the panic 🤗🤗😁😁😁😁😁😁😁😁😁😁😁😁😁

Worst bank I have ever been with, I lost a card so cancelled it and then they have blacklisted my new card so online payments need extra security and sometimes don't even work absolute nightmare cannot wait to switch banks

Very friendly, efficient and got my problem sorted within about 5 minutes of being there.

Closing account,very easy process.Get them to stop sending me paper statements.Impossible,and I was going to switch,good job I didn't.

It's like you're inside an empty shop, the staff are drinking enough and not free for customers

I have visited Nationwide Bank in Gloucester on 25.06.21 in the evening and woman at cashdesk was very rude unfortunately.