Redline Buses Ltd

My son has been using the bus between Brackley and Buckingham for a year now to get to and from school. The bus driver is nice and the bus is usually on time and pretty reliable, however, my son rarely gets a seat, the bus is full to bulging by the time it leaves Brackley, I feel sorry for the children that get on after Brackley, how they fit in I can only imagine! I resent paying in excess of £600 a year for my son to stand on a packed bus.

I would just like to say what an amazing service you're providing for Aylesbury. Although there are a couple of rude drivers, there are some amazing and friendly drivers. I use the number 2 regularly and there is one driver who does the early bus and the one that does around lunchtime. I think these drivers deserve more credit where it is due.

To be honest, I thought these were the better bus company in Aylesbury, that was until I got verbally assaulted by a number of their drivers. One telling me that I shouldn’t be catching buses with my illnesses and disabilities. Not only do I carry a bus pass, but I carry a bus pass for my disabilities and illnesses. Redline Drivers are rude and need a lesson in how to address people with disabilities.

18/10/22 Bus was due at 05:41. Actually left at 05:35. As someone who relies on this bus to get to work on time. This is not acceptable. You produce timetables for a reason, maybe your drivers could do there job and keep to the timetable set by the company. Sadly this is not the first time it has happened😡

Buses are always late without fail or turn up completely out of schedule.
Cheaper than arriva but that's not hard.

No one ever gets back to you if you email or phone to complain either.

Worst bus service ever. Verry rude drivers with an extremely unreliable service. X20 almost always is late or never shows up. Also the bus that runs through A41 is horrible and again, is extremely unreliable. There are always so many clashes between what's said on the timetable and the company website when it comes to bus schedules. I purchased a one day pass yesterday to go to Oxford, and wasn't able to go back home with redline buses from an apparent X20 route that was meant to show up at high street, even though I was leaving at 17:30ish, and at the time, there were approximately 3/4 more busses that were meant to be available to go back to Aylesbury.

This bus company just takes your money, only for you to take an uber back home or an arrivabus back home.

Avoid at all costs, this is the only way companies like these will improve in the future!!!

Generally speaking, this is not a bad service. The only flaw it suffers from is at times very poor timing and constant lateness. I'm sure this is no fault of the drivers, but the buses come ridiculously late. Overall, the service is not that bad.

4a bus service is always late, today waiting at High Street bus stop, bus late as usual. It picked up at wrong stop due to another bus picking up in front, people were waiting at correct stop, I put my hand up and he ignored me and drove passed. This is not good enough. What a difference from the excellent service we used to have from the number 5 bus company!! No point complaining to BCC they are not interested so much for privatisation!!