Dacia Watford

Fantastic service from Dacia Watford. Yousof was organised, professional, polite and went above and beyond to help us. He made us feel both welcome and valued customers - and kept in regular contact with useful information.

From start to finish, an absolute pleasure. It’s clear the management and team here are going to great efforts to look after their clients, and they are an example for others to follow.

Thank you to everyone, including the kind lady on reception who brought our son some nice cool water on such a warm day!

This is the second service to my Dacia.You may have carried out the service well but I don't expect much needed to be done to a two year old car.
For the second time my car was returned without being washed.When your operative phoned up to obtain payment for the service I was told that my car has had the service and it will be returned to me soon,it is being washed and cleaned right now. That was an absolute lie as the car was retuned without being cleaned.This is the second time I have been lied to.I complained about this after the first service but this lie has happened again at the second service.I don't care if it is not your policy to return a car in a clean condition (other dealerships do I know as I own another car} but do not lie by saying that it will be returned to me soon,it is just being washed.

I'd recommend Dacia Watford because initially Ishan the salesman was very honest, helpful and no pushy style. Presented us with the options and left us to consider it ourselves. When we went to buy we negotiated a good price then the handover was simple and made very easy by Ishan. Excellent service and support.

Amazing and helpful service from Yousof whilst buying our new Dacia Duster. He made the process quick and straight forward and went above and beyond

Fantastic customer service from Wahid Moussa. He gave us all the information we need, then the space and timefor us to make an informed choice. We've just purchased the perfect car for us. All paperwork was processed efficiently by him. We can highly recommend this dealership. Five star service!

The sales advisor was really helpful and showed us different ranges and the pros and cons of each model. We originally went to buy a Renault and then notice the Dacia in the showroom. For us, this car offered us what we wanted at a reasonable price.

The technician and the receptionist were rude. I asked about a vibration sound that the car started doing after the service and they just ignored me and said that it is normal and that if something happens, I should come back. The car is almost new, it has less than 4000 miles and now it sounds like a busted car.
On top of that, the wipers were replaced and now it doesn't dry out the rain out of my windshield.

Great welcome and was very well looked after throughout the visit. Kept updated as to how the work was going in a timely manner. What's not to like