M & F Carpets And Flooring

We called Mike and he came over same day and showed us carpet samples! We had our carpets fitted by Josh. Both are very knowledgeable and showed some of the best customer service we have ever had. Couldn't ask for a better company to do your carpets, I would definitely recommend. Far better customer service AND cheaper than all the bigger brand companies. We will definitely be using them again in the future! :)

If you are looking for a retailer who you can trust and who offers excellent customer service you should consider M & F Carpets.
We have now bought several carpets from them and both the pre and after service has been outstanding. Mike, the owner goes out of his way to make sure you are happy with what you have ordered offering objective advice etc. We were unfortunate that two of our carpets were found to be damaged on arrival from the wholesaler; Mike dealt with this in a very professional way always trying to ensure that our needs came first. The people he uses to fit the carpets Steve and Josh are also really helpful and do very good job. I have no hesitation in recommending M & F Carpets.

This without doubt one of the best customer services we have ever experienced.
From start to finish it was superb, nothing was to much trouble, the advice and produce knowledge was excellent.
As for project managing the whole process it was made worry free from moving furniture, fitting, arranging carpet protection service to carpentry work , along with first class communication .
Supporting local business is important, and in this case no more expensive there going to a large retailer.

We recently purchased Kersaint Cobb wood flooring from Mike and were really happy with the quality and the superb customer service.

100% satisfied customer!
I cannot fault Mike and his team in anyway.
During lockdown I was able to communicate with Mike with regards to re- carpeting my whole house while I was in Spain.
He went out of his way to help me, we were able to pick new carpets and flooring during video calls.
The whole house has been done now and what a fabulous job!
Thank you Mike, you helped in making what was a very stressful situation into a much easier task.

Fantastic friendly and outstanding service from initial enquiry to fitting. Mike and the team are simply amazing. Great choice of quality carpets and flooring. If I could award more stars, I would have done so. Definitely the place to go. Thanks Mike.

Great customer service, free measure and quote, lovely finish with good quality flooring

Called Mike after our caravan had flooded and he came over same day and showed us carpet samples chose carpet and they came and fitted our new carpet within 10 days. Best customer service we have ever had. Couldn't ask for a better company to do the work highly recommend them 100%
Thank you Dave