Woks Bar And Restaurant
Brandon Lane, Brandon, Durham DH7 8PS, United Kingdom
4.1
190 reviews
8 comments
Q93C+P6 Durham, United Kingdom
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Monday: 17–22
Tuesday: 17–22
Wedneasday: Close
Thursday: 17–22
Friday: 17–23
Saturday: 17–23
Sunday: 17–22
Tuesday: 17–22
Wedneasday: Close
Thursday: 17–22
Friday: 17–23
Saturday: 17–23
Sunday: 17–22
Came in to pick up a takeaway order at 5:30.
Gave my name to girl on reception.
30 minutes later still waiting when i got a phone all asking why I hadn't picked up my order.
Said that I've been sitting in reception for 30 minutes.
Did you not ring the bell?
No, I actually gave my name and said I'm here to pick up an order.
2 others came in with order problems to be left waiting, one for a simple missed fried rice that should have taken 2 minutes to rectify.
When I saw the menu the "Happy box" hit me immediately, rice, chicken and duck but more importantly, curry sauce for moisture. Sadly when it was delivered it was cold and dry and no curry sauce! Inedible, I felt like it was sticking in my oesophagus as I swallowed..... straight to bin! The other item on the order was sweet and sour chicken, we had check it came with rice and this was confirmed ....... however, no rice delivered!
We only gave one takeaway per week and were really looking forward to it!
Attention to detail is so important!