Mydentist, Stanley Road, Bootle

Used to be brilliant but then our usual dentist retired. Appointments got cancelled which ended up with me having a failed tooth extraction, the extraction was at my request. Wasn't given any antibiotics had to go back following day to request some as was shivering and sweating uncontrollably. Dentist did apologise for not providing any the day before and admitted he should have. Wife called today after yet another cancelled appointment for my daughter to be told it will be May at earliest she can be seen. I'm still waiting to hear when I will get the rest of my tooth extracted, was told got sent over as urgent referral still waiting two weeks later. In pain, still can't eat properly and still taking co-codamol just try and get through the day. Started looking elsewhere now for treatment. Shame really was a brilliant dentist before covid struck.

I just joined this dentist and they are great. Reception staff are lovely, and the hygienist Leo and dental nurse put me at ease. Joanne the dentist was very professional too. I have had bad experiences at the dentists in the past and nearly bled out post tonsillectomy so I am very wary of having any treatment around my mouth/teeth. I will stick with this dentist as they were very accommodating and I didn't get stressed at all. Thumbs up from me

Absolutely disgusting experience. Granddaughter was taken in over a rotted back tooth. Made worse by the fact that previous dentist closed book's. The dentist called my daughter and granddaughter disgusting because of bad back tooth even though the fronts are fine. As well as slandering them she then told both of them to get out (granddaughter is 9 and was terribly upset by dentist attitude) Was even threatened with Social Services! Will be following through with full complaint.

Yes the reception staff are lovely. But the dentist and dental nurse was so rude! I paid 39 pounds for a private general consultation and it was only 5 minutes, with no "hello", no "goodbye", no feedback, no question or discussion. They just take 2 painful x-ray and said "ok you can go, please take a booking with an hygienist".
I honestly don't think it's possible to do worse :(

The surgery was very busy but my appointment was exactly on time. I was made to feel welcome for my first visit there. All the team were professional and the dentist gave me good advice about managing tooth sensitivity.
I'll be back in 12 months!

Reception staff are lovely but The worst dentist I've ever been . They are don’t know anything! He take two X-rays and he said go doesn’t fix for me also no feedback .
actually I thought he didn't know how to fix it,I hope no one goes there i losed £110 for nothing

I called for emergency they just cut off. I could eat drink even talk . I ask for help and I had advice for NHS to take me like emergency what I heard u can find someone else and cut off

Had an emergency appointment today for a extraction and I was 4 minutes late. The girl on the desk with the short hair said I can’t be seen because I’m 4 minutes late, I’m in the worst pain and I couldn’t believe it. 4 minutes late, horrible horrible women she is