Had a poor experience at this outlet. Bought a set of 5 copper pans via click and collect. Got them home to find that only 4 pan were present in the box. Took them back to get a replacement and was met with unsympathetic staff. Told to drive to Hemel Hempstead to get a replacement as none of the local stores had stock. When I asked for a good will gesture for my wasted time and fuel I was told can’t do it. I rang customer services to complain and they weren’t interested either.
Message from me
Poor experience at the Cory's mill store. Staff member was off hand and unhelpful. Had to return a faulty item, should have received an apology and helpful service but was made to feel like I was inconveniencing her. She suggested that I take the item home and gave me a number to call. I rang the number from the store and they told me to return it to store. After a very ackward conversation which I shouldn't have been put in and after standing my ground, the refund was made. Not the service I expect from Argos. Staff training in customer service required.
Sam Blundell
Useful argos store can get most things delivered here. Staff are friendly and helpful. Everything we've ordered previously has always turned up quickly. Can also get eBay items delivered here which is useful if you are not home to receive delivery.
Heidi
Very poor customer service from this guy called " Evandro" . Apperantly he is a store manager! What a joke!!!!!
LynnyMac 123132 days ago
Great service from Argos. TV was ready for collection 24 hours before estimated. Huge box and too big for me to carry to the car. One of the staff very kindly offered to carry it to my car through the heavy rain and wind. Really appreciated. 100% I'll return again.
Sharaz Ameen193 days ago
Terrible customer service from the manager and a very bad shopping experience. Will think twice before buying anything from them again.
