B&Q Cambridge

Selective as to whether I go here or not as can be expensive but whenever I do go I am happy with my purchases.

I looked online at this specific store for a certain product. The website stated 5 in stock so I jumped in the car and headed down there. When I got into the store I couldn't see the product so asked a member of staff who told me they hadn't stocked the product for a few years. He asked if I had searched B+Q nationwide or that specific store, I said yes I searched that specific store. He actually questioned whether that was correct and basically told me I must have been mistaken asking if I had the proof on my phone.... I wasn't going to get into that so I simply left the store and went elsewhere. I did however check when I got home just in case it had indeed been my error and no I was correct and the item was (and still is as I write this review) saying they had 5 in stock. I think more could have been done rather than questioning my ability to search properly hence the 2 star review. Could he have gotten someone to check online rather than questioning me and essentially asking me to prove it? Yes I think so. I do still think it's a good chain otherwise it would have been a 1 star review. Perhaps some additional customer service training could be provided to help their staff assist paying customers more adequately.

Excellent.
Visited the store because I needed a product I couldn't source anywhere else.
There was a great choice and array of colours but with the help of a member of staff, I found exactly what I wanted.
Had a quick look around the store at the same time for future reference and wasn't disappointed.
Good size store, helpful and friendly staff.

The consultant gave us inaccurate information about internal doors we were looking at. Luckily, I checked the detailed specifications online and did not purchase the product. The labels on the doors in the shop do not provide sufficient detail about the material.

B&Q is THE one stop shop for all your home improvement needs in general and this one is no different. The store is centrally located in Cambridge city with ample parking. It is also very close to the other similar stores if you want to compare peices and products in store and then decide.

B&q is so iconic. We get lots of wood here for my mum's van and it is a good price. Employees are nice and I like pushing the trolley cuz it's rlly challenging

Big up b&q

Huge ranges. Helpful, knowledgeable staff and info charts & guides. Well stocked apart from panick-buying times. Massive car-park with better security than neighbours. Very large trolleys. Outdoor food van during day has a pub-table. Opposite Aldi, near(ish) PC World. Fantastic warehouse shop.

I have been looking for a wooden (or plywood) panel.

All staff is friendly and lead me to the right person.
The very nice helpful lady sorted for me all the measurements, prices.

I have been offered to use a free service to cut the panel according to the size I needed.
Unfortunately, they don't cut round shapes, only straight lines.