KFC Cheltenham - Centrum Park

Rafik behind the counter was rude and arrogant, he called my friend a fat cow because she ordered 3 meals, not very impressed.

Went with my partner on our way back from shopping, got it to take out (mini fillets and some hot wings). While waiting I popped to the loo, I wish I hadnt, absolutely disgusting state made me feel sick, flusher barely worked and toilets were far from clean 🤢 we finally got home with our order and turns out we had half of the stuff we paid for so partner had to all the way back to get the rest of our stuff...
- UPDATE-
they did remake the order and gave us some popcorn chicken and a pepsi for free as compensation which was good. My advice just dont use the toilets...

Ots quick and convenient I wouldn't say quality. And if you do place a larger order it becomes more of a lucky dip. As quite often they forget items.

I came in store and ordered from the order board. On completion of my order I tapped my card and no receipt came out but I had a notification from internet banking to say £31.49 had been deducted from my bank account. I walked over and showed the man behind the counter and explained what had happened on the desk who said ‘this has already happened today to another customer and that it should go back into your account within 24 hours, you will NEED to pay again for the bank to refund it, which has NOT happened!!! I have now got to go back into the store costing me a further £20 in fuel to receive my money back for taking TWICE the payment I am fuming!!!! I now have to waste my time and fuel money on getting MY money back for something that was NOT my fault!!!!

Hard working staff did a good job of serving everyone quickly. I only had a couple of pieces of chicken but it was really quite good.

This KFC is just like other KFC restaurants I have been to, very quick, friendly service, with food that is reasonably priced for a quick bite to eat, and is satisfying. There is a parking area outside which is reasonable, and the restaurant is easily accessible using different methods of transport including the bus of which a stop is located within a reasonable distance. This place is good for kids and families with a wide range of options to choose from. I would recommend.

Nice and clean KFC, food was piping hot and staff were friendly, overall a good experience.

Great experience, food tastes amazing and quick service time