McDonald's

It wasn't busy and we we're only ones to eat in. Meals were brought out quickly, but the burgers were cold, the chips weren't much better. However, 3 out of 5 orders were incorrect, no straws provided (there weren't any out either). When I went to tell the girl at the till politely, she couldn't have cared less, and that was after she finally acknowledged me despite looking straight at me when I walked up. 1 star for speed of service, 1 star for cleanliness. Get what you pay for I guess!!

Very poor. They never put any signs up to ALLERT cars coming in that certain food isn't available. So you end up queuing for ages to not get what you came for.
They have 2 outside drive through lanes to order. And often 2 people standing outside taking orders too. Yet one lane hardly gets to order. So if you stick left be prepared for 8 cars on the right side to pass you.
Alot of the Drinks are always unavailable. Frappe, milkshakes.and Nuggets.
The chips are so dry and luke warm that you need a drink to wash them Down.
Don't get the veggie Dulux. It's vile.
Often burn buns.
If you order icecreams be prepared for them to melt while you sit in the car park waiting for your food ,as they always give you the cold stuff first.

Ok once is annoying and I let it slide.
Twice is just lazy and I sent an email but got no reply.
Third time is really taking the biscuit.
We use this particular McDonalds drive through every 2-3 weeks as a family treat when we are whizzing through after a day out. It used to be the only one we would go to as the service was always good and food hot, fresh and accurate orders. (We have a child with a good intolerance so this is essential).
The last 3 times in a row the order has been not just incorrect but entire items missing but still being charged for. As it’s drive through most of the time, by the time we realise something is missing, we are back on the motorway.
It’s feeling like deliberate customer fraud bow. Staff are still lovely but the service has gone down the pan massively of late.
When you eat as a family of 4 you don’t expect to have one person missing their entire meal, or half portions of nuggets in a child’s box, or something you didn’t even order, but missing something you did. Today was a combination of 2 of these things.
Sort it out!

Drove here after our delivery was missing a burger..
The drive in was so busy, they were queuing full circle to the roundabout..
I went inside and despite clearly being run off their feet, the Manager spoke to me within minutes, apologised and had my burger (plus fresh fries) bagged up and good to go in a flash..
Great service and many thanks 😊

Newly refurbished and no hot drinks available with Breakfast. Diverted off Motorway to get a drink and wasted 20 mins...Useless. 3 weeks later stopped off on the way to a job....still no hot drinks. So many people complaining and staff couldn't give a toss. Worst McDonalds I have ever been to.

What a disgusting place!

The food was served unwrapped on the plate, and when replaced (took a moment as a fellow patron was returning hers due to egg shell being in the food) was better presented - there was mention of bacon despite being a sausage order.

Both wife and I had the same (although mine was double) but there was a huge disparity between quality - see egg variations.

We were hungry so tolerated the service and food. When the staff began cleaning the chairs in the table next to us on the sofa we were sat on though, that took the biscuit. Not only was she oblivious to us eating three foot away but when we finally spoke to her about it, nothing.

Dirty uniform and shoes moving outside, inside and through the food prep area, no hairnets or gloves in sight. Steer clear from this inadequate and dirty branch.

Used to be good but has really gone downhill. Items missed from orders on numerous occasions. Last 2 times we visited food has taken over 25 mins. Last time I was assured the food (a simple burger, nuggets and fries order) would be out quickly. When I eventually went into the restaurant to challenge we were told the food had been delivered. Nobody in the restaurant cared and it took another 15 minutes to prepare the food. I'm going to avoid it from now on.

Everytime I oder online this restaurant forgets the sauce! Now after ordering and the drive through and having to wait for my order in the car park they forgot the sauce again! Why ask what I want if you are not going to deliver even the most basic service?!