Seine Rigger
11 Nork Way, Banstead SM7 1PB, United Kingdom
4.3
272 reviews
8 comments
8QHM+6V Banstead, United Kingdom
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Monday: 11–14
Tuesday: 11–14
Wedneasday: 11–14
Thursday: 11–14
Friday: 11–14
Saturday: 11–14
Sunday: Close
Tuesday: 11–14
Wedneasday: 11–14
Thursday: 11–14
Friday: 11–14
Saturday: 11–14
Sunday: Close
Not so good customer care.
In minus zero temperatures yesterday evening, we waited outside, freezing cold, forlornly looking on into the warm, inviting, empty, waiting area.
Sadly, the staff could only carry on with their prep work and leave us out there in the bitter environment.
When people are stepping out of their doors, using time, effort and cash at your establishment, it would be incredibly kind during times of extreme conditions to open the doors even 5 minutes early, welcome us in for our comfort and keep safe out of the arctic conditions!
If anything, I feel sorry the staff who knew we were there, stamping our feet and shuffling about to prevent being iced onto the pavement, yet for whatever reason(s), just don't afford us the good grace to escape the cold.
It was really, really cold outside. A sad experience which others also commented about :(
Edit: Just read other neg reviews about the food - our food was piping hot and delicious. Cannot fault it.