St Albans City Hospital

Recently tried to call the outpatient department. I made the call at 3:30 pm and I was 13th in the queue. Waited till 4:50 and I finally was 1st in the queue. At 17:02 I got cut of because there were no agents available. It took 1 hour and 40 min to deal with 12 patients and all that time I waited was wasted . Who was dealing with those calls ??? Will never find out but for the love of humanity do something about it.

Like that it's small enough to be local and friendly. Yet big enough to deal with matters. The Blood test area ebbs and flows and can take between 20-40mins depending on time of day. But they are all friendly and pretty quick!
The cafe is reasonably priced too.

Just wanted to say a huge "thank you" to the young lady at Hemel Hempstead ultrasound scan today at 3.10pm.. a really charming person. A real credit to the NHS.
Great talker too!
Much appreciated..Victor.

I just wanted to say massive thank you to the whole team at day surgery unit at St.Albans hospital. The nurses there are amazing!!! Michelle which was looking after me was an angel.
Thank you so much for your kindness and help.

My gall bladder was removed in July after a 2 year wait. The team at St Albans are fantastic. Along with giving good quality professional care they also empathic and caring which is immeasurable. They answer any query and always put the patient first at despite the obvious post covid pressures within the NHS Thank you all so much.

I was in for an overnight stay for parotid surgery and all the staff were amazing. From pre-op, admissions, all the nurses on Beckett Ward and the surgical team. They all took such good care of me. Thank you to all the team.

Amazing staff from the prompt time I walked in ,all the truly amazing staff who cared for me today I cannot show my gratitude for your amazing service and outstanding support throughout my day
Thank-you so so much at home by 2pm feeling content well informed what I should and shouldn't be doing❤❤❤you deserve to be paid and worshipped more from our government but from me alone 🙏🙏🙏🙏

Amazing pathogens dept. 10 people ahead of me and I was out in under 9 minutes. They were so efficient and it was very easy. Hope the NHS funds their pay better to reflect their hard work!