Samantha Elizabeth Hair Salon
17b South Rd, Haywards Heath RH16 4LE, United Kingdom
4.9
326 reviews
8 comments
XVWX+8J Haywards Heath, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–19
Friday: 9–17
Saturday: 8–16
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–19
Friday: 9–17
Saturday: 8–16
Sunday: Close
I felt a warm welcome right from the first step into the salon.
Loved the hair wash and amazing head massage.
Ella gave be an amazing cut and style. I left feeling fabulous!
Can’t wait for my colour next week.
Warmest regards
Jo
Lets start with the good - I have been to Samantha Elizabeth Hair Salon 3 times now. I have had Georgia all 3 times and she is fantastic. She is passionate about colour and really takes her time to get it right. Travis is also really lovely, friendly and gives great head massages.
Now for the negative - the last 2 times I have been there I have been told after the colour/cut that the price that I was told or even that I had booked through their website was wrong and that there was more to pay. Georgia's price had gone up, the service I booked didn't include a toner, etc... I was made to feel that I was doing something wrong or trying to get away with paying less (and this was by Samantha!). If the website hasn't been updated, or any email sent re the stylist price increase, how is it right to expect the customer to pay more? Perhaps keeping the website and clients updated would be the professional approach rather than making it the clients fault.
No one wants to be made to feel bad or treated as if they are being difficult when they get their hair done. I have to work hard and save up money for my hair and it's usually something that I look forward to. So sadly no, I wouldn't recommend them nor will I be going back.
Ella cuts, colours & styles my hair bang on every time. When the time comes I hope to be having a shampoo set here!