Room was particularly poor! Couldn't sleep, as it was too stuffy and was bitten by bed bugs! Next morning had bites all over my legs and chest! Staff were friendly and the continental breakfast was good.
Obesub Li312 days ago
Super good compared to the Premier Inn I stayed for the first tim before in the view of cleanliness and services- the kind staff..
Nathalie342 days ago
Clean, spacious and comfy beds. Shampoo and shower gel provided. Nice fluffy towels. Friendly staff 😊.
We stayed for 1 night to attend a party locally. Plenty of free parking. For what we paid we got a good deal. Wouldn’t have booked breakfast in the beefeater next door though as it wasn’t very nice which was a shame.
John Mitcham342 days ago
Booked a double room , allocated an assistance room , single beds . Told was due to booking late 09/092022, only available room !!! Claimed unable to move rooms as full. As a single guy what they did was sell my double at a higher price and as the assistance room not booked allocated to me ?????
Sue Hewitt342 days ago
Good location, clean and comfortable rooms. Friendly staff. Not sure what's changed but this new stay we found the beds very uncomfortable.
S Nicholas342 days ago
As soon as I entered the room the wall to wall cobwebs meant the room had obviously not been cleaned,the thermostat battery cover was missing,not that it mattered because it didn’t work anyway,dirty towels and there was no working fan in the bathroom which meant it steamed up until the next day as you have to keep the bathroom door shut or the smoke alarms go off.Hopefully I may get away with not being bitten by the bedbugs like my friends in 2 other rooms,bitten on their legs and stomach and even one on his eyelid.Easily the dirtiest room I’ve ever had the pleasure of staying in,honestly can’t understand the good reviews,avoid like the plague
Helen Westby2 years ago
Fantastic value for money. Last minute decision to book, but extremely happy we did. Friendly and efficient receptionist. Rooms immaculate and very quiet. Breakfast provided a great range and was delicious. Seriously couldn't fault anything, and look forward to our next stay.
Bryan thompson2 years ago
Good clean rooms and the entrance and reception were clean and light. They were very helpful in explaining the current guidelines The restaurant that was next door provided breakfast and meals to the public and catered to the hotel patrons. Good service there and food was good Will stay here again when visiting Stevenage
We stayed for 1 night to attend a party locally. Plenty of free parking. For what we paid we got a good deal. Wouldn’t have booked breakfast in the beefeater next door though as it wasn’t very nice which was a shame.
Not sure what's changed but this new stay we found the beds very uncomfortable.
They were very helpful in explaining the current guidelines
The restaurant that was next door provided breakfast and meals to the public and catered to the hotel patrons. Good service there and food was good
Will stay here again when visiting Stevenage