Holiday Inn Express London - Dartford, an IHG Hotel

We had a funeral in Falconwood so it was reasonably situated for it. The location isn't ideal for food or shopping because everything is either a long walk, or short drive away, which isn't ideal with a disabled person, which isn't the hotels fault. Hence the 5 star review. The staff were very welcoming and friendly, and helped in anyway they could, day or night. The food was lovely and breakfast was included, and they allow Takeaway to be delivered to the site, which you can accept at the hotel entrance. The rooms are clean and comfortable, with facilities included such as a hair dryer, ironing board and iron, TV, air-conditioning, tea and coffee making facilities, and even lights for reading books. The car parking had many empty spaces, free for guests. Ideal hotel for those passing through.

Nice hotel , very handy for transport links.
Staff were welcoming and friendly.
Double room was clean and spacious and a very comfy bed.
Breakfast was nice although not much selection of cooked food compared to other Holiday inn.
A comfortable weeks stay for work.

Air conditioning unit was noisy in room and not working properly either the filter for it was also absolutely smothered in dust being an ac engineer a big company like this should have a decent maintenance contract.
The bathroom also made a racket for a minute after each time the toilet was flushed I’m guessing there’s a Saniflow or something behind that needs some attention as we couldn’t flush the toilet for the whole night due to how loud it was.

Then breakfast seemed like a nice idea being included but the bacon sausages and beans were all room temp and not nice in anyway.

The room also had a light hanging on a red cable which just looks out of place and silly in front of the ac unit.

It was just hard to relax and sleep and then the poor breakfast ruined it more it’s a shame as I’ve stayed in other holiday inns with much better rest.

Stayed in 113 on 27/08/22

his hotel has excellent location close to airports for traveler and city center transportation for tourist. Breakfast and hot drinks are available with complimentary parking for those who come with their own vehicles. The foyer and reception and seating ares were clean with a lovely ambience. There was elevator access upstairs and also stair wells which were mostly well lit providing adequate exercise without visiting the well furnished gym in house. The hotel provided nice large guest rooms which dual heating and cooling and is very well furnished. I loved the bathroom with a huge shower stall with hand held shower access. Maybe consideration of safety over aesthetics to prevent accidents and injuries..

Rooms as always were clean and beds comfortable. Great thing is if you are an IHG member you can ask for a free late check-out which we got, that's such a relief. Standard breakfast served and ample parking space. It's next to the motorway and no issues with noise at all. Tiny recommendation would be about the bathroom sink - it was clogged with a few hair - something to be careful about next time.

Stayed for two nights while visiting friends. The room was good. Nice big shower, mattress was firm which is perfect for me. It was clean and we had the usual tea, coffee etc...
The sofa bed was fine for a small child but the mattress wasn't thick enough so it wouldn't be comfortable for an older child. There were metal mechanisms on the side of the sofa bed that a child could hurt themselves on. Our son slept OK but not as well as normal (he usually sleeps well if we're in a hotel). Honestly, I would say the sofa bed was the only negative which is why I took one star off the room.
They were accommodating to my request for a quiet room for health reasons.
At breakfast, the staff were pretty good. The food was nice but it was busy so they ran out of things occasionly. The juice was watered down so that wasn't great. You could eat as much as you wanted which was good.
There is free parking on site and it's fairly easy to get to. Pretty good for amenities and it was really close to the friends we were visiting.
It wouldn't be great for someone who wants quiet mainly due to the location. Noise is inevitable when you're in this location because of busy traffic.
There was someone watching something really loud on TV which kept me up. It was a pretty good stay

Stayed here dozens of times, bathrooms are now dated, Early buffet breakfast and free wifi and parking are excellent. No chair in bedroom so difficult to do work propped on a sofa bed, staff friendly, but prices are no longer those of a 'budget' hotel. the only lift was out of order so had to carry heavy bags down three floors via stairs. Coffee machine not working for breakfast either. Overall, generally pleased with the stay, just needs some TLC

The room was a really nice size, even the shower in the bathroom is very decent in comparison to other basic hotels. The bed was comfortable as well. However, the carpets and fabric of the sleeping couch was horrendous.. So so dirty.. Also hardly any space to store your clothes. We were there for 4 days so this was kind of a hurdle. The breakfast super basic but not bad. I guess for a stay of 1 or 2 days it's fine if you're not that picky.