Sheraton Heathrow Hotel

This is one of the better hotels around Heathrow for sure. Very clean and modern. Loved the room. Lots of space. The bar was nice and good prices were good. Check in was a little slow and sad there was no peppermint tea in the room. But overall a great hotel if you need to be near terminal 5.

We used this to park and fly through holiday extras and paid less than £100 for a night in the hotel and a week's parking.
Parked close to hotel entrance and checked in with reception with no issues. The flat iron grill made for a pleasant dining experience. Waitress very helpful and thoughtful. Would come again.

Stayed here for its proximity to the airport, but the shuttle takes nearly an hour to reach the airport. Each shuttle services every hotel in the area, apparently. A straight commute should have been 7 minutes, which was the whole point. The hotel needs to work out arrangements with a different shuttle company.

Other than that, the rooms were very nice, the staff was great, and the breakfast was good!

Right down the road from Heathrow, easy access to bus routes— not sure that there’s a shuttle— but lots of international airline workers stay here. Breakfast is fine, nothing special. The staff is impeccable, but the room wasn’t always clean enough for my personal standards. I had to call down twice for special cleaning because it was clear that the linens weren’t handled properly. I stayed for a long time on business, so I got an up close view over many weeks. One star off for bad linens. Otherwise, you aren’t going to find a place for the same price in the area, with as great a staff!

Great location if you need a hotel near Heathrow Airport.

We stayed for two nights. Would recommend and would return.

The pizza oven wasn't working on our second evening (hence the 4 stars) so the kids were disappointed but the food was very good and reasonably priced. The hotel was clean, staff were welcoming and helpful.

My only complaint was the cups in the room.
They were the ideal size for an espresso but (although no coffee machine so not an option) absolutely too small for a cup of tea or coffee. I borrowed a cup from breakfast for the rest of our stay.

Our rooms were cleaned on our second day and fresh towels provided which was a welcome surprise (during COVID we experienced hotels that had stopped doing this and presumed it would still be the same).
Although checkout wasn't until 12:00 housekeeping arrived a little before 10:00am asking when we intended to check out.

We had a connecting room which was perfect for the four of us, giving us extra space and separate sleeping areas but with the internal connecting door still open we were available if the kids should have needed us during the night.

You can hear the aeroplanes but I personally didn't find it intrusive or disturbing.

All in all we enjoyed our stay.

The Hotel hoppa was unreliable but a taxi appeared whilst we waited and took us to the airport, in doing so we were able to arrange a return journey to the hotel. It was more expensive on the return journey which was a little annoying but nothing to do with the hotel. I recommend you do your research if you're going to need transportation.

We managed to reserve a room here on 19/09 Monday, after our departing flight was canceled until the next day. Many flights were cancelled that day. The staff was extremely courteous, polite and helpful in, reserving our room, restaurant for dinner and also how to book a car back to airport the next morning. Excellent job by all, especially considering they were continually under pressure from guests in the same position as we were. We arrived around 16:00, had our room by 16:20, a cocktail at the lounge at 16:30 and dinner reservations. It was a rough day and we ended up losing a day of our trip but, you definitely made it easier. Well done!

On my 6 days stay twice cleaning service was missed.
The air conditioning system doesn't work well as every night I have a cold room.

Personally, it's really good and amazing but one minus as I can not open windows when left room due to be on internal road.

Food quality is really good if we only talk about burgers.
On the beginning service mess-up order after providing allergy information. One time, the order was late, around 30 minutes, and one dish accidentally was missing.

The staff made our 1-night stay very comfortable. Special shout out to Sonia who checked us in with so much care and concern for my daughter who was feeling unwell. Also the exceptional help she provided with additional water and breakfast the next day. Much appreciated Sonia, staff like you make the difference for guests and Marriott. Keep it up!