Premier Inn London Harrow hotel

Greeted by Antonio who was very helpful and polite, saw him dealing with a difficult family checking in and he kept his cool! Room was clean and spacious. Bed bit firmer than I usually like but the room had very good blackout curtains, and aircon which meant a good night’s sleep. Breakfast had lots of choice and hot options were tasty. Wifi was a bit temperamental which is only thing would say needs improving. Parking is £6, would have been good if was free.

Hi, I'd love to say just how welcomed I felt,from the moment we stepped through the front door, to the time we checked out
Glynis made us feel so welcome, you would have thought we were walking into her own home, we felt that welcome. Nothing was too much trouble. We checked in extremely late at night, but this lady was as fresh as a daisy, and so happy to help, nothing was to much trouble.
An asset to your company.
The beds are really comfortable kettles work well. My only moan would be is the fan in the bathroom seem to take an age to turn its self of, ( but yhats a nit pick for the sake of trying to find some thing).
Thank you so much Glynis for making our stay so welcoming.x

I have absolutely no complaints about the Hotel and would stay here again.
The Beefeater breakfast should not be offered as it is pretty much non existent. I paid for a buffet breakfast and all that was on offer was beans and eggs. I asked for a refund and was challenged by the Beefeater staff.
The lovely premier Inn duty manager sorted it out though, and I honestly believe she deserves a promotion if she has to deal with that on a daily basis.

Great hotel to book, convenient modern and refreshing rooms, bathrooms were well stocked and had all the essentials, two rooms booked here and love how easy and convenient the process of residing here on our vacation is, Excellent service provided by Mohammed at all times for all sorts of things most helpful and genuine lad. Rest of the staff here are amazing too. Had left a bouquet in my room, came in to see it in a vase with water. Would definitely recommend this Premiere Inn to everyone.

1st night my van got broken into from your car park and tools stolen, and I had to pay for this privilege!!! must be a common occurrence as staff weren’t shocked at all nor bothered. Awful squealing noise awoke me in my room at 3am, staff moved me to a different room which had zero natural light and again another annoying constant whirling noise of the bathroom fan even when off, not value for money at all. No lift and an maze like structure with an abundance of stairs to navigate to my room, ridiculous. This hotel needs knocking down and re building, out dated and vile!!! Would never stay here again even if you paid me. Disgusting!! I stayed for 4 nights in total and my room wasn’t cleaned once nor the towels replaced!! Only found out at check out that you have to let them know if you want your room cleaning!!! Rooms outdated and noisy, you can hear the neighbours and people up and down the corridors!! See video of the noise that woke me in the first room and the noise of the fan in the second room. Awful.

It's a well used hotel so a little rough around the edges but the staff are brilliant, the duty manager was very helpful on arrival and Muhammad is a credit. Bee-eater breakfast was good but a little cool theplates need to be warmer as your breakfast is cold before you finish it.

Very overpriced for one night. The room was really cold and took ages to heat up and it was quite noisy from a generator or something outside.
Bed was comfy and staff were pleasant and friendly.

Be aware that there is a train line running next to the hotel. You overlook the lines at the rear of the hotel. Bring ear plugs if you are easily disturbed.

If you need to have a CPAP or need anything next to the bed then you will need an extension lead. There are NO plug sockets next to the bed. You can request one, but you will need to do this before you arrive (on booking).

My toilet blocked, I reported it to reception and was repaired by the time I returned.