Travelodge London Harrow

So this was the first place I came to once I arrived to the UK for the first time. I spent five nights here. Clean room and bathroom. The receptionist was very friendly and helpful. Breakfast and dinner also available in the location. Worth the price the experience here. Kudos to the team. CheersXD

Only thing I noticed was that when I requested to change towels and coffee set, they gave me another set of towels and coffee set instead of replacing them. Not sure whether it’s the normal procedure in the UK haha.

Check in was done by a female that was quite abrupt. On on way to our room the hall light was out and in pitch darkness you could have been attacked and wouldn't have seen it coming, very difficult to read room numbers. This was reported to reception that evening. Next morning a repair man was working on it, when we returned the lights were still not working. For 3 nights and days we had to walk the hallway with our phone torch to see. The rooms were not "topped up" with tea and coffee and towels not changed as we requested, bathroom supplies(toilet paper) was not replenished.

Filthy communal areas, could not believe how disgusting the carpet was. The room was okay, but you can hear the other guests clearly and the road outside is busy.

Incredibly disappointed by the breakfast, the pancakes were missing and the crossaints were stodgy some how.

The cooked breakfast was okay, but the eggs were over-cooked and the beans disappointing.

The coffee machine provided half a cup of latte and the juice glasses are thimbles.

Rooms are clean and most of the staff are polite. The location is a convenient 10 minute walk from Harrow-on-the-Hill tube station. Breakfast buffet was nice but the dinner could do with some work e.g. not using microwaved rice.

A lovely receptionist lady who received us when we arrived we are homeless and she went out of her way to help us to speak to our council as they had booked only for two adults and two children and she spoke personally to the council to speak to them and tell them what we needed. The lady's name is Mariana . A wonderful hotel and excellent customer service from her. Thank you so much Marianna
God bless you

I can't believe the 4-star reviews for such an awful hotel. The room looked, felt and smelled filthy. When I arrived, there were food crumbles all over the dirty carpet.
In one of the corridors there was an unreal stink, like if it was an open dumpster.
The staff is probably underpaid because they look miserable and are so rude and unhelpful to be almost surreal: it goes from the bar attendant who doesn't know what they serve and keeps repeating "you need to check the menu" like a broken record, to the cleaners that don't even say hello and throws a bad look at you whenever you need to cross the corridor. The 'best' of them all is probably the receptionist who sees you struggling to open the gate with an infant on your arms (and -5° ouside) and just stares blankly at you. Probably pushing a button to let customers inside the hotel goes way beyond her duties.
To be fair there was a very nice guy, however he wasn't part of the staff but a technician trying invain to fix the issue with the dumpster-smelling corridor...
Just an awful, awful, awful place. I have been in bad hotels before, but this is now on the top of my personal list.

Of course we didn't expect much when we booked that cheap place but when we entered the Hotel for the first time (and every following time) there was a intense smell like public toilets in the entrance area and some of the hallways. The Wifi is just 30 minutes for free, after that you have to pay for it. The key cards were just partly working and the room was a little poor equipped. No closet or shelves. As the shower courtain didn't keep the water from floating all over the bathroom floor some extra towels beside a small and two big ones for 2 people would have been helpful for drying. Things as an hair dryer needed to be requested at the reception desk.
There was a small cooker and some coffee/tea bags. Aircon, normal and USB outlets were provided.

I stay when it's a decent price. It's a 20 Min walk from my work. Unfortunately for me personally it's too expensive. Unless I book in advance and I can't always do that . When I do stay there it's friendly and the breakfast and dinners a great too