The Mill Hotel & Spa

Stayed here as a family of four - two adults and two children. Very decent hotel located close to the city centre. Rooms are clean and comfortable. Buffet breakfast was very good and all the staff we encountered from reception to housekeeping, to bar and restaurant were excellent - friendly and helpful, all equally very welcoming. Nice spa facilities - we thoroughly enjoyed our stay and it was great value.

Great location. Good value considering it was a family fun day at the races.

Our room was spacious but far too hot and we couldn’t have the windows open as we were by the main road which was quite noisy.

Others in our party were in the older part of the hotel and though the rooms were smaller they seemed more welcoming.

It’s a good place to stay in Chester. Quite peaceful and comfortable. Rooms are good. Adequate space. Bath& toilet are rather small. Reception, lobby are spacious. Ample car parking. Canalside. Hotel 🏨 n two buildings- one on each side of canal. Very comfortable stay. Breakfast in Canaletto restaurant. For a vegetarian it’s quite limited for options. No regrets.

Every member of staff in this hotel was absolutely outstanding; they couldn't wait to serve us and nothing was too much trouble. The hotel was very clean and tidy - we will be recommending you to everyone we know.

The thing that stood out to us the most was that almost every person we spoke to was a returning customer!! Very impressive indeed!!!

Great location, older hotel but everything you need is there and staff are very helpful. Super comfortable beds - slept really well. Good Gym, pool sauna / steam room, near train station. No healthy options available at breakfast but dinner was great. Will use it again and recommend.

The quality of the hotel was lower than expected. Whilst the reception and dining staff offered great service, room maintenance wasn't too great. Firstly our room had a cracked sink, blocked bath plug hole and the television had a few dead pixels. The room needed a dusting. Sheets weren't changed by the hotel staff despite our request and toilet roll needed to be requested. Parking was reasonable but was limited as discovered when returning back to the hotel in the evening.

The Spa facilities were however very good. Whilst the pool was a modest size it was used by very few as was the gym equipment. The trainers supervising the gym were helpful and friendly.

Hotel was great, room comfortable, clean and spacious. Breakfast was spot on, lots to choose from. The bar area was great to get back to after spending all day around Chester. Hotel is in a great location from the town, only 5 minutes either way. All staff were very polite and welcoming.
Will definitely stay here again.

Hotel room has everything that you need. Super comfy bed and fantastic shower. Breakfast good and dinner fantastic! Good bar/lounge too Staff all very pleasant and helpful. A special mention for the two receptionists, they were absolutely lovely, very pleasant, helpful and with such a pleasant manner about them. Second time we have been to this lovely hotel.