Sunborn London

I'd love to give this place more stars.

The boat is stunning inside and out, the rooms are nice, you feel like you're on a luxurious 1920s cruise ship. Service is good.

However, what let's this place down is the food. Any food that requires any form of cooking was so poor for what you're paying.

We had afternoon tea and that was very good. But it's hard to go wrong with sandwiches and pastries. But it was the cooked breakfast and the dinner which was so disappointing. They really need to step up their game for this.

I would not come back for dinner or breakfast. But the bar area is very nice and the decking where you can sit and drink with the view of the sky line is lovely.

The staff here could teach a lot of hotels about customer service. It seemed to me they really enjoyed working there . They are a credit to you. Will be definitely back as soon. Worth every penny. The only negative I have is I didn't stay longer

*Disabled Friendly* No steps in or out. Slight step to the external decking area. Staff were wonderful and informative. Breakfast was included for us and more than we needed till the evening tbh. Full English, selection of cereals, fruit, toast, pastries etc. Again all level access from lift. Had a small issue with sliding door of shower and maintenance were on it with 4/5min. Very quick. Room service also super quick. Room cleaning was optional and Victoria was lovely. The sound insulation is incredible considering the volume from planes flying overhead every 10min. Room was comfortable and spacious. Overall... 100% recommend! Thank you guys for a wonderful honeymoon stay

Wow! My husband booked a two-night stay for our first wedding anniversary. Initially, we were booked into a classic room however, owing to the significance of the occasion, we were upgraded to an executive suite complete with a balcony overlooking the Royal Victoria Dock. We were greeted with a warm smile at reception, the room was spacious, clean and came complete with bathrobes and slippers. Breakfast was delicious and nothing was too much trouble. Whilst the drinks were expensive, it is what we have come to expect having stayed in various hotels in the capital over the years.
We will definitely return.

Remember to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your hotel. This website will compare countless booking websites and normally will have rates much cheaper than others! Thank me later on! This place is one of the best in the area. I have been coming here for years. If you choose this place you won't regret it.

The staff here could teach a lot of hotels about customer service. It seemed to me they really enjoyed working there . They are a credit to you. Will be definitely back as soon. Worth every penny. The only negative I have is I didn't stay longer

We had a tiny couple of issues with our room, but was dealt with promptly and with empathy and care. We got married the week due to my husband not being very well, our stay was a gift from a friend, so bitter sweet I'd call it, I didn't want to leave. I could have stayed forever. It was magical. Thank you ti fantastic staff. Thank you. We hope to be able to come again. ❤️💔

We stayed for just the one night, used the bar and had breakfast the following day. The bar was slow to deliver drinks, we waited 10 minutes for each order - we would of preferred to wait at the bar. Breakfast was very good with plenty of options. The room was very nice and quite spacious, AC was included and it had a great shower. The bed was comfortable too. Would stay again!

Sunborn London was in my list for a long time. I went to have a drink and the experience was overall good. The yatch is quite big. You access through a guest lift. Bar is right behind the hotel reception. Since it was a good day, I asked to be seated outside in the deck. View was gorgeous. It also has a restaurant in the second floor where you can also enjoy an afternoon tea. We did not book a table for the drinks. Service was okay but not very attentive - we had to asked to get our table cleaned, they forgot the drinks, and so on. Drinks were good but very pricey. Hotel rooms are expensive and dated.