Arora Hotel Gatwick Crawley

Very good hotel. Good rooms and the price was very good. Good service, good bar and restaurant. Location excellent, specially if you are flying from Gatwick airport. The shopping mall very close.

Nicer hotel located near Gatwick airport. Rooms are modern and well appointed. Location is also good for access to the town. Didn't find it that noisy considering how close it was to Gatwick airport. Perfect place to stay if you have to fly out of Gatwick the next day, especially early in the morning. Definitely a more modern feel than some other hotels in and around London.

The rooms are very dated and can be noisy. the location for gatwick is good however as are many other options that offer better value and facilities I would on the whole not recommend staying here. The service varies and definitely don't eat here unless you must

Rooms not as modern as other hotels. Windows don't open in all rooms. Views aren't much, unless it's summer so you see greenery around.

The most good things for me were the staff who were polite, friendly, and professional. Also, the food was delicious.

First of all the staff is so friendly and polite. Secondly the food is very nice a variety to choose from the kids love it. Rooms are always clean and tidy also I like the way the rooms have plenty of space for your stuff. In general it has modern design glass lifts, waterfall effects indoor plants etc....and much more.

It was extremely awesome. Staff were helpful, polite, friendly, kind and made me feel safe. Accommodation was top notch, really comfortable and spotlessly clean. Food was absolutely excellent. Even when I ordered a kids meal, as it was vegetarian sausage and mash (my favourite), they made an adult portion for me.
Superbly managed in all aspects.
Thank you so much Arora, it was an amazing experience thanks to you all. Keep up the really good work.

I had to spend 10 days as I travelled from a red-zone country .
The price I paid , which was 1750 pounds was well more expensive than the usual price. Having said that I would expect decent services with such a high price. The food was of very poor quality. I appreciate there is no room services due to COVID 19 restrictions. It felt to me as if we were treated as prisoners, with security men on the corridor and restrictions implemented.
I think the hotel administration needs to reflect on how they treat residents who have been forced to stay in the hotel as the same residents might be looking for a hotel in different circumstances.