Mercure Warwickshire Walton Hall Hotel & Spa

We had the pleasure of a 1 night stay at this very fine establishment. The reception area was welcoming and staff were very professional. The restaurant service was very efficient and staff were warm and attentive. Breakfast was full of choice and catered for all. The grounds were beautiful and plenty of visible wildlife which was a pleasure to see. The location was fantastic and scenery amazing. Upgraded room was superb quality with full amenities supplied. However the only area of disappointment was no opening windows and the air conditioning was not sufficient due to visit taking place on a warm July day/evening and the night was uncomfortable. Having taken a stroll through the grounds and the churchyard and taking in the stained glass windows it would have been nice for the hotel to promote its history/origin as I researched this myself and was pleasantly surprised and in awe of its history.

This place is quite unique. A old castle like architecture is renovated to hotel. It certainly gives a royal feeling. All the staffs were very warm and helpful. Hotel is at the lap of nature. Ideal for weekend vacation.
I would request to improve the following for a better experience:
1. Windows in my room are closed. Therefore , it turns very hot in summer, and I am not sure air conditioning works properly.
2. Also, one instance in morning, I found that hot water was not working.
This location is about 2.5 hrs drive from London central. But , the location is exceptional if you are looking for nice calm vacation in the lap of nature.

Booked a Spa Day for a chill and catch up with 3 friends. We enjoyed our day especially our treatments.
Vanisha our Therapist, Very professional, friendly and informative. She made our stay a relaxing visit! Spa area lovely.
Only disappointment.
Leisure area, no jacuzzi, little dated and changing area didn't smell very fresh!
Would book another Spa day, maybe 2 treatments next time!

I read a lot of the reviews before visiting this hotel. It worried me slightly but as the trip had been booked for a while wasn't going to change my plans. How glad was I, the hotel, the staff, the service, the room and meals were excellent. Loved the decor in the parts I saw, can't comment on the spa. Dining room was very comfortable to sit and eat and relax. The room was 10/10 for cleanliness and the little extras, tea, coffee, slippers and gown were a lovely gesture. Even the toiletries supplied were a great idea, although the shower gel had run out in room 105, just used the hand wash by the sink.The outside seating area was a pleasant surprise and would have been used if staying longer than the one night. I can't speak for other rooms but I would definitely return to this hotel and request the same room, possibly for 2 nights if Travelzoo have another offer. We'll done 👍👍

Went for a spa day. It was nice enough and back massage was lovely.
Paid for a pedicure, which seemed overpriced for what turned out to be toe nail painting.
Gym was a tired and could do with being refreshed in the weights section, though cardio equipment was fairly new.

Afternoon tea was supposed to be gluten free, this was checked multiple times, as the bread etc seemed like normal bread. Was assured it was, but my tummy can confirm it wasn't. Service was also pretty slow, especially behind the bar.

The grounds are lovely to walk around.

Overall, it was a nice enough day (with the exception of causing me tummy upset due to due gluten intolerance) but there are improvements which could be made.

Had an amazing 2 day break The Warwickshire Mercure Hotel & Spa. 5 stars!
Fantastic value for money. Had a 2 night stay with a bottle of prosecco per night in the room, breakfast and 3 course dinner included in the price per night, and access to the spa facilities with a discount on treatments. The perfect way to unwind with friends before celebrating a wedding. The staff were so friendly, polite, helpful and overall wonderful. I will definitely be returning with friends soon. Thank you to the hotel, bar/restaurant, and spa staff. We had an amazing time.

Reading through some of these reviews, I wonder if you were at the same place as us 🤣 We thought the place was lovely, nicely decorated (not in need of refurbishment as someone said!) yes a couple of bits need a neaten up but that is all! The grounds are beautiful, had it been sunnier and drier we would have gone for a long walk.

The spa was lovely, the treatment was amazing the staff in the spa were really helpful and lovely. Yes the changing room had towels and robes left in it but to be honest if guests made the effort to put them in the laundry box at the front of the spa then that wouldn't be a problem!!

The food in the restaurant was amazing! Faultless! Staff were extremely helpful and and full of smiles. My husband had steak and was happy to pay the extra £10 as it was one of the best steaks he'd had! We willmost definitely be going back 😁

We stayed for a celebration there was 8 of us in total.
Hotel building looks a bit shabby from outside but the grounds were beautiful and the room was clean and well maintained. Bonus we had a little balcony. Spa facilities very basic and missing a jacuzzi. Food on restaurant was delicious the only thing that lacked was the service we waited an hour and half for main courses. And couldn’t get a can/bottle of coke. Would stay again and imagine would be very lovely in the summer.