The staff here we're fantastic. Visited the restaurant on Saturday of HRR, and even though it was jammed packed, we were still looked after so well. The food is delicious and the portion sizes are very generous
Flavia Ceccarelli297 days ago
The overall OK but a few things felt really sub par and ruined our experience. Overall, significantly too expensive for what it is.
Pros: - Convenient location. - Easy to access, room is very clean. - Room is small but has a mini kitchen area to make coffee, microwave etc.
Cons: - There is no lobby (access via code) or anyone around if something happens or if you’d like to leave the luggage in storage for the day. - Can’t take a shower longer than 5 minutes because there is limited hot water. My partner took a shower after I did and had to wait, soaped up, for 15 mins for the hot water to come back. This is pretty terrible. - It’s very noisy as the rooms face either the road, or two pubs on the back. I am typing this at well past 11.30pm and the music is very loud even with windows shut.
Overall not a disaster, but I kind of wish I booked elsewhere.
M Love297 days ago
You need a code to get in. They send it to you via email. Your room has a code as well. We had 2 rooms, a bath and kitchenette. It was nice to eat in. There is a small grocery store close. The room was clean and in the city. The beds comfortable. There was WiFi too.
Elliot Miller1 year ago
walls paper thin - it sounded like the man in the room next to us was in our bed when he coughed
mould in the corners of the ceiling
milk in a stick was out of date
loud music from pub below
pillows very uncomfortable
Ravi Patel2 years ago
Self-service basic hotel room. Modern stylings. Passcode entry to building and bedroom. Room is quite compact. There isn't much space beyond that of the bed. We have a twin room, but beds are pushed together and might as well be a double. The shower is exposed to the main room - the shower screen is frosted, but not really much privacy. It is double length though, so you can reasonably dry and change clothes within the cubicle. Beds were comfortable and we had a good sleep. The room was warm though. Windows didn't open so we turned on the aircon, but it randomly made a buzzing sound - that continued for some time even after switching it off! Not sure if it continued through the night but heard it a couple of times in the morning. Read the instructions when making the booking on how to get in/out! Especially to the bedroom, as it's not intuitive.
Briam Marshall2 years ago
Everything you needed for an enjoyable stay. Very comfortable and warm with tea and coffee making facilities. Beautifully situated in the heart of Henley on Thames. Opposite the church where Dusty Springfield is buried. Not only did one of the staff help my wife and I down the stairs with our cases but chased us halfway down Henley High Street to return the wallet I had dropped which had all my credit cards in and over £100. Profound thanks to the young gentleman that helped us.
Paul Bulman2 years ago
Very nice a clean apartment. The only issues is the noise. The traffic on the front apartment is very noisy. Working on the building next door with scaffolding up. Workers can see in your kitchen they had deliveries in the middle of the night which woke us up about 12-30am.
Jordan bricknell2 years ago
Good location and bathroom.air conditioning good. Now the bad, the bed was awful as the mattress was clearly shot, the tvs smart functions didnot work and half the channels missing.as some other guests have already said the soundproofing is non existent. When letting the team know about the bed, nothing more than "we will look into it.its only a year old", any other hotel would have given some form of compensation. Would not stay again with how things left.
Pros:
- Convenient location.
- Easy to access, room is very clean.
- Room is small but has a mini kitchen area to make coffee, microwave etc.
Cons:
- There is no lobby (access via code) or anyone around if something happens or if you’d like to leave the luggage in storage for the day.
- Can’t take a shower longer than 5 minutes because there is limited hot water. My partner took a shower after I did and had to wait, soaped up, for 15 mins for the hot water to come back. This is pretty terrible.
- It’s very noisy as the rooms face either the road, or two pubs on the back. I am typing this at well past 11.30pm and the music is very loud even with windows shut.
Overall not a disaster, but I kind of wish I booked elsewhere.
mould in the corners of the ceiling
milk in a stick was out of date
loud music from pub below
pillows very uncomfortable
Modern stylings. Passcode entry to building and bedroom.
Room is quite compact. There isn't much space beyond that of the bed. We have a twin room, but beds are pushed together and might as well be a double.
The shower is exposed to the main room - the shower screen is frosted, but not really much privacy. It is double length though, so you can reasonably dry and change clothes within the cubicle.
Beds were comfortable and we had a good sleep. The room was warm though. Windows didn't open so we turned on the aircon, but it randomly made a buzzing sound - that continued for some time even after switching it off! Not sure if it continued through the night but heard it a couple of times in the morning.
Read the instructions when making the booking on how to get in/out! Especially to the bedroom, as it's not intuitive.