The room was very dated, fixtures and fittings mostly seemed to work, however the shower only worked on the mixer with both bath and shower, instead of one or the other. In need of a refresh and decorating all around.
I was on the ground floor, with the window overshadowed by trees and bushes, so no natural light.
The sheets and towels were clean and fresh. Lack of coffee in the room, I needed to request some from reception.
Elaine Dunne315 days ago
Sadly this was not a good experience. The room rate was very expensive for a tired lookig room with an uncomfortable mattress on the bed. No support in it. The Manager did say they were being replaced this month, unfortunately this isn't reflected in the prices. Didnt sleep.....so I checked out early, even havjng paid for 2 nights. Staff were all lovely, but due to Policies.......Computer Systems couldn't reimburse me anything there. and then.
Beefeater.......Evening food was good, but there was a long wait due to Staff shortages. Breakfast was average. Staff friendly, and run off feet!
My advice.........Okay if you dont pay much.
Shame, as Premier Inns are have been to in the past are usually much better.
Archie Mhone345 days ago
Second week here. The staff have been very nice. Personal touch in everything they do. Food is varied but well prepared and very tasty. Been given a room that has so much space and aircon. Can't wait to go to sample another meal from the Beefeater menu. Kelly made me feel at home soon as I walked in. Impressed
Michael Duncan345 days ago
Extremely busy and noisy restaurant. Staff very busy but also very efficient and attentive.
Room spotless and the quietest Premier Inn I've ever stayed at.
Wendy Hock1 year ago
Great Premier Inn, friendly staff, good for families. Beware there is no lift in the hotel.
We stayed here when we went to Drayton Manor which is roughly 30 minutes away. Attached Beefeater is nice for breakfast and includes an outside play area which is good for older children.
Ean bruce1 year ago
We love staying in this Premier Inn, every year for the past 5 time, we've stayed there. The staff are very helpful, nothing is a problem. The rooms are kept clean and pristine to a very high standard.
C J1 year ago
Generally good. Our room was tatty, with lots of damage to soft furnishings and walls etc. Very under staffed, one person behind the bar on busy Friday night. One person on breakfast service etc.
Garetth gurney1 year ago
Very nice room , family room was spacious , comfy beds , free parking on site and a beefeater restaurant too , would visit again
In need of a refresh and decorating all around.
I was on the ground floor, with the window overshadowed by trees and bushes, so no natural light.
The sheets and towels were clean and fresh.
Lack of coffee in the room, I needed to request some from reception.
Didnt sleep.....so I checked out early, even havjng paid for 2 nights.
Staff were all lovely, but due to Policies.......Computer Systems couldn't reimburse me anything there. and then.
Beefeater.......Evening food was good, but there was a long wait due to Staff shortages.
Breakfast was average.
Staff friendly, and run off feet!
My advice.........Okay if you dont pay much.
Shame, as Premier Inns are have been to in the past are usually much better.
Staff very busy but also very efficient and attentive.
Room spotless and the quietest Premier Inn I've ever stayed at.
We stayed here when we went to Drayton Manor which is roughly 30 minutes away. Attached Beefeater is nice for breakfast and includes an outside play area which is good for older children.
The staff are very helpful, nothing is a problem.
The rooms are kept clean and pristine to a very high standard.