Hotel Cymyran

Booked the room on very short notice. The room was downstairs and a bit claustrophobic but the price was good and other rooms had beautiful views over Valley wetlands and the sea on the other side. The staff were courteous and very helpful. The food was good and plentiful. As a keen birdwatcher it proved to be an excellent base to visit the wildlife of the island with RSPB Valley wetlands just about any mile away. I plan to make more visits to the hotel.

I do not recommend this place! If I could give 0 I would! I booked a room on Saturday morning for me, my husband and my 4 weeks old daughter. I asked them till what time we can do the check in because I knew we will arrive late and they said by 23 PM. We arrived around 22 and surprise they give our room to someone else. The lady from reception laughed in my face saying she don't know with who I spoke to the phone and suggest me to go to Liverpool to find a room because everything around was fully booked. Very disappointed, the receptionist have no shame and no even apologies!

I stayed here with my family for a nice family holiday it was a terrible experience, the lady that runs it was very rude to my children and demanding money everytime we went into the lobby , the staff where wearing pyjamas we ordered drinks and they were out of date and my children had bad tummy I asked her to refund money back she laughed and said do you want another one. All our bed sheets had dirty good marks and blood on them we will never stay at this hotel again it ruined our holiday.

Walked here from the beach on a hot day. Wanted to get a drink and food before heading back. Only to be told they were closed (update your website!). We then asked where are your toilets as our daughter really needed to go. Bathrooms are locked and she (the receptionist) didn’t have a key apparently. Really? Where does she go?!
Thanks for being so unhelpful and mean. Shower of sh…

Extremely rude owner towards a family ukrainian refugees that have just lost everything! The owner shouldn't be in charge of a hotel!

Absolutely disgusting, wish I'd read the other reviews before we trusted this place. Were due to stay overnight, first holiday I've had in two years. Turned up and nobody was there. The place looked very shabby, unlike on the website photos. We phoned both the number on the door and the website number repeatedly with no answer. People hanging around outside another building nearby said 'just wait, she'll turn up eventually, it's just what she's like'. We waited 20 minutes then left a voicemail not to take any money from our account as we couldn't get into the building and were forced to drive home. I was gutted, absolutely ruined my holiday, but now after reading the other recent reviews I'm almost relieved. Money was taken out of our account anyway, phonecalls and email were not returned. No apology was given. We were eventually refunded. I can't stress enough for you not to give this terrible place any business.

Where to start with this one. Wow.
All bedroom doors unlocked with keys in when I arrived, meaning anyone was free to roam around into any other Room. In the middle of a pandemic. Room had two singles that my feet were over the end of, when my booking clearly stated a king double. Dated looking room hadn't been decorated in 30 years. Tiny television adrift on an ocean of wall with wires dangling everywhere, with no remote. Bathroom that was so gloomy you could barely see, even with the lights on, so you couldn't see how clean it was. No breakfast, no dinner, no working free WiFi as advertised. Oh and no staff on after 6pm or before 8am. Very useful. I cannot remember the last time I was unfortunate enough to stay at a place such as this. Avoid

This place is in need if some serious work and a management team. Some form if animal had clearly been in the room before me hair everywhere and in Bath. Mould. Electrical works poorly maintained. Just not good enough. Front desk abandoned most of time, free to wander into other rooms. Bizarre.