Holiday Inn Cardiff City Centre, an IHG Hotel

Breakfast buffet in open plan area, at 0700 it was loud, chaotic and cramped. Not a relaxing start to the day. A bit later at 0830 less crowded but standard of food same. Scrambled eggs were hard, beans tasted like they had sugar mixed through & queue for toast conveyer was not worth the battle. Ordered room service one night, pizza was substandard, and sandwich not as described on menu. Both disappointing. Hotels redeeming quality is its location, and the reception staff. Staff elsewhere were hit and miss. Room had AC & window, so easy to regulate the temperature on hot days

The hotel was nice, just what you expect from a Holiday Inn. Our room was spacious and a good view out of the window.

The location was very good, super close to the Castle of Cardiff and many shops and restaurants.

A bad start to day was made up by welcoming staff on reception. Car parking was ok, plenty of spaces. Rooms clean and comfortable. Bathroom a little small, but was clean, towels and anything else needed .Easy to get taxi from hotel to millenium centre. Ask at reception and they will get one for you, don't do as we did and get one that is already there. He charged us double what driver did on return journey. Customer didn't turn up so must of added to our fare.That's a lesson learnt. Breakfast was good, plenty of choice.Staff were helpful.

Bit of a faded beast really, this Holiday Inn.

Location is good, opposite the iconic Animal Wall, but the building itself is tired. It really showed in the lifts, which had a real 1960s vibe, and the car park facilities.

Room was fine, with small fridge and complimentary Mars Bar. Top floor.

Bar area decent but small for such a large hotel. Appears to have a Callaghan’s attached, but couldn’t see how to get into it. Hidden door, or closed? Becks on tap, anyway.

Very good hotel next to principality stadium and to the Cardiff Castle. Few minutes walk to the main central street. 1 minute walk to pubs in a quite and safe area. Staff is really helpful and kind and the room very clean with some of them with a view to the river or the castle park and some others to the stadium.

The location was good but I would not stay there again. The facilities rooms and carpets throughout the hotel were dated. There was a smell in the corridors and the room propably because of the old carpets. I had to leave my window open during my stay.

I always stay at this Holiday Inn when I'm around this area, the rooms are of a great size and standard and quite comfortable. The shower facilities are very powerful and great if you need a massage.

Food is pretty good to with a good variety.

Location wise it's opposite the Castle and central park and a stones throw to the city shops.

The rugby stadium is behind and it over looms the river.

The rooms are kept nice and clean, the bed was really comfortable and the bathroom although compact was spotless and had a lovely bath.
Bar food menu was very good as was the range of alcohol to partake of. Service was excellent and food very tasty.
The location is great for shopping and is very close to the castle, which is well worth a visit.