Conwy Jewellers

THE BIRTH OF CLOGAU
In 1989 a local man named William Roberts made a very unexpected and exciting discovery – an abandoned gold mine in the mountains of Snowdonia.

This was the Clogau St. David’s mine in Bontddu. Despite its disused state, he planned to transform it into a tourist attraction where visitors could pan for gold.

But the idea was opposed due to its location within the Snowdonia National Park.

So instead, he decided to gamble on the idea that there would be some undiscovered gold still buried within the mine.

William gambled on the idea that there would be some undiscovered gold still buried within the mine… luckily there was.
Beauty, originality and quality

To make best-use of this precious gold, William used it exclusively to create jewellery of the very highest quality, beauty and originality, with Wales as his main design inspiration.

But it wasn’t until 1994 that the first range of jewellery emerged, which consisted of just five pieces that were sold through a handful of small gift shops near the Clogau St. David’s gold mine.

At its height, it used to cost £1,000 to extract an ounce of gold.
Luckily by this time they had already amassed a significant amount of high quality gold and it is from this stockpile that most of the Welsh gold that we use in our jewellery today comes from.

From time to time however, we also use acquisitions of Welsh gold of known provenance from the private collections of individuals in the gold panning community.

Took my 11 year old daughter to get her ears pierced. The gentleman could see my daughter was nervous and put her at ease, explaining what to expect. The service was friendly and excellent and I would highly recommend it.

Knew what he was doing, let me pick the colours of my earrings, confirmed with me that I was happy with the location of the holes before piercing. Good value for money and clean! Thank you.

Lovely friendly owner who was exceptionally welcoming and helpful, plus knowledgeable. You could tell that he genuinely cares about the products he sells and customer satisfaction. We found the perfect engagement ring here and couldn’t be happier. Thank you 😊.

Very upsetting experience. Purchased watch for xmas present, faulty. Took back to shop asked if needed new battery or whatever, told item didn't have batteries so requested full refund. Shop assistant told me that she was not authorised to refund my money but she could send it off for repair. 10+ weeks. I refused this option as item was unfit for purpose. Shop girl said she would have to speak to the boss, I requested she do this straight away. Came back and said there was no answer and again reiterated that she could not refund. I questioned, therefore, should she be behind the counter if unable to conduct full business? Her response was extremely unpleasant in that she said "So you're saying I'm not fit to do this job" - completely untrue. I had to ask that she telephone her employer again and, fortunately, he answered and authorised the full refund. This process was carried out in silence on her part and when it was completed I said how I found her customer service very poor and I would post this review. Her response as I left the shop was to shriek at me "Oh, I love you too, thank you - Happy New Year!"
Totally unprofessional, immature and a very disrespectful, churlish and unpleasant shopping experience.

I am so pleased with my purchase from this jewellers who I found to be helpful, friendly and knowledgeable, they had to order the item in and lived up to their promise to send via first class post, it arrived the following day, I am so happy with it and would recommend this jewellers.

Amazing customer service, always glad to help and the female sales assistant is just the best,. One of the best jewellers around, customer service is just the best.

Went in to get a watch sized, Staff member was very helpful and quick, would recommend if you need a similar service!