Swarovski

Very happy to shop here very well set up store staff very helpful

Clean and sparkling, always a very busy shop. Very rarely do they have any sales in this shop.
Would be a great idea for this company to have a Loyalty Discount Scheme.

Thank you for excellent service and showing us your brand . The bracelet we bought was just what we were looking for thank you Kevin & Nicki

Visited the store today to organise a replacement piece. Laura, the young lady who looked after us was outstanding from the very first telephonic contact through to the face-to-face visit. At all times, she was pleasant, personable, professional and courteous.

She was a credit to herself and the store. A hassle free resolution that left us both with a compelling reason to revisit.

Well done, Laura.

Matthew and Claire.

v good service excellent choice

Excellent customer service took in ring asking for repair given credit to the purchase value
Staff extremely friendly and courteous
Customer service 2nd to none

Mundeep was amazing when I took my tennis bracelet into the Cardiff store. She was so lovely, polite and helpful.

Not necessarily this Swarovski store but a store I purchased from before. I bought a ring for my previous partner and the studs/gems/crystal/salt what ever you want to call them actucally fell out and they wouldn't replace or repair the ring.
For this reason alone I'll never go to another Swarovski and I'll save people the hassle of visiting too if I can.. 👎🏼👎🏼👎🏼 thumbs down Swarovski thumbs down