Fine Cars Kia - Lee on the Solent
178 Portsmouth Rd, Lee-on-the-Solent PO13 9AB, United Kingdom
4.8
270 reviews
8 comments
QRW4+84 Lee-on-the-Solent, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–17
Sunday: 10–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–17
Sunday: 10–16
When I bought my car here I never felt pressured to complete the sale immediately and the salesman, Marcel, was very agreeable and provided a few options for the model of car plus finance options.
I’ve had to have a repair on the rear of the car due to a hit and run in a local car park. The repair and spray was perfect. You cannot see where the damage was at all.
Servicing is easy to arrange and drop off and collection is performed with minimum waiting.
I would recommend this dealership if you want a Kia and great support and service.
And, one did arrive a few weeks later! An absolute gem of a car! And a Series 2 automatic!!
I had a road test in the car and my mind was made up immediately. It was superb in every respect. I left a deposit on the car and Marcel said he would confirm the date for me for handover.
The car isn't at their premises any longer...no...it's on my drive, looking absolutely immaculate and admired by my neighbours.
The car had been prepared for me with the utmost care and attention. I am so pleased with it.
Nowadays, I'm retired, but in my previous working life, I was a Service Manager in a Car Dealership. I was used to giving customers the highest level of care and attention. I was rewarded by their repeat business and loyalty.
Since those days, nowadays, as a Customer, I have never found or received the same level of service. That is, until I found and visited Fine Cars.
A warm, welcome, greeted by friendly, smiling staff. Staff who ooze ccustomer care ,are knowledgeable and helpful. A breath of fresh air going into this Dealer and I wish I had found them earlier. Not often you see good old fashioned customer service nowadays, but it's certainly alive and kicking and in abundance at Fine Cars. Well done to all of you. From an extremely satisfied customer.
It is clear to me that the teamwork within this franchise is more like a family and their professionalism shines through.
From my experience I have no qualms in recommending Fine Cars as a dealership you can trust and with a special shout out to Marcel and David for all their help. It's been a pleasure, thank you both.