Bramah Locks & Alarms

The people answering the phone don't have a clue what youre asking about, I got passed around before being cut off!

Eventually I found out that they don't sell equipment at all, only supply and fit and I wouldn't recommend paying their Labour Rates.

Waste of time - there are far better companies in London than this

Dreadful customer service; served by a new cashier I presume, since she could not use the card machine and put my card in the wrong way up. She also appeared to take personal offence when I wanted to leave my receipt when collecting my keys; gesticulating and throwing her arms around informing me it was a "CUSTOMER COPY!"

i have always enjoyed exceptional service and attention from Bramah, who have helped me out on more than one occasion when I urgently needed assistance. I have no hesitation in recommending their services and love the heritage of the original and unique Bramah key. Always a personal and reliable service.

Delighted with the service I have received from Bramah UK. Rang to request a service of my alarm and was offered that afternoon or the next day. Engineer arrived promptly. Very helpful and professional. Suggested an upgrade to my existing alarm but not at all pushy and fitted this there and then. Very impressed with the whole experience and would definitely recommend this company. Thanks Again

Simply the best. If you want peace of mind, the best product, great service and a history of unrivalled quality, go with Bramah UK. I thoroughly recommend them - we had locks and an alarm fitted and are very impressed!

Wonderful service, I highly recommend this place. I had an old lock on a piece of carry-on luggage that would not open. The lady at the front desk was very lovely and helped me straight away. She also refused to charge me for removing the lock. Thank you Bramah Locks and Alarms! Much appreciated

Very established.high security lock company with high standards

Really rude guy on the phone, I called to enquire about buying a lock. rather than help or assist, he was giving me attitude and speaking rudely. it doesn't help their website is so basic. looks like from the 1990s when the internet was first started.

definitely not going to be spending my money there. Going to Banhams instead.!!