Northgate Medical Centre

I have been registered with the surgery for more than a year now. I would like to say a massive thank you to Dr David Morris and Dr Daniel Kelly. They are professional and very experienced plus they are very patient to listen and understand the issue. Even the ladies in reception are very helpful.
I would HIGHLY recommend the surgery.

I find the staff here to be very rude and snippy on the phone. I have quite serious symptoms which need longer appointments and I can never get them, I can't book online, they make it very difficult for me to get medical care. They lied and told me I cant pre book an appointment, then when I told them the doctor explained that I can, they've magically managed to pre booked me an appointment? It's just such a negative interaction every time. I understand they are probablly stressed but its not okay for them to take it out on patients.

We have been with this surgery for over 10 year, I have always found from reception to nurses and Doctors that they are all very helpful and pleasant I would highly recommend

Worse medical center ever u never see a doctor always nurse which never do anything for u my son cold flu and cant breath and with deadly virus going around send him home no test no proper check up nothing just as always say give him colpol he should be fine word!! my child is not himself as parent we know our child better then u!

After watching "when can I see my GP" I appreciate everyone at NMC. You are a great team and have a great system that works for the many THANK YOU

This clinic it's a joke. They send you for a blood test and after for reading blood test have to wait another 1 month , because your case it's not urgent. So if it's not urgent why are you sending me every month for blood tests? Another thing they promise you that they will call you on next day about results and you still waiting and waiting for hours . On the next day when you give them a call and asked what's happening about a call what they did promise their answers was , you wasn't been book at all. " BEST PRACTICES EVER"

My wife and I were briefly registered with the surgery whilst we stayed in Chester over the summer between house moves. registering was a complete shambles. After submitting all the forms .... silence. the only way we found out we had been registered was when our previous GP refused a repeat prescription request. We have now registered with a new GP and have been asked to obtain confirmation of our repeat prescriptions from Northgate. Fat chance - multiple requests completely ignored.

appointment was made month ago at 3pm for doctore to call me they dont do face to face but tey out in town every day!! after they didnt call me I called I was told they dont do appointment is just call between 2 to 5pm which is just not on I was giving time and I am not on benefit to seat at home 3 hour someone call me where this guys got there education I dont know shouldnt be this hard to talk to ur nurse doctore what ever is calling!!