Houghton Regis Medical Centre

The worse GP I ever has to deal with.
- Rude staff
- Impossible to set the apoitmant (08.02 am phone line closed, 08.03 you are 40 in a queue to speak with receptionist and then they inform you that is no more available apoitmant)

Just avoid this place if you can!!!

I am loss of words! The receptionist is very rude and when you try to explain she says you are abusive. I sensed racist undertone in her voice. I was stuck with a daughter with a temperature of 38.5-39 degrees who is 1year. All I wanted was to see a doctor. Please improve your service.

For 4 weeks now it's not possible to book an appointment at that place. Calling at 8 a.m. 14th in a q and what I do hear as an answer " fully booked " same 12.30 17th in a q and what " fully booked " receptionist very rude showing no respect to peoples.
Worst GP I have ever dealt with.

Very shody treatment in responding to emails from other health professionals regarding treatments and medication. Turn around time is ridiculous. Very short staffing all round. I would not recommend this practice, it's too over subscribed and can not cope.

We need another surgery in Houghton. It was a good surgery 50 years ago. But the town has grown so much, the surgery is struggling to cope.

Impossible to get an appointment. Their website says you can book online, all the information is out of date. Apparently you can’t.
Staff is so rude I am lost for words.. not helpful at all. I waited in a queue for over half an hour (I was in a queue of over 30 ppl) only to be told they cannot book appointment. Call again..is what I hear every time I call them. What exactly am I paying for from my taxes? Because it’s definitely not for NHS healthcare.. I visited GP once in my life and hardly ever need their assistance but when I do I cannot even get an appointment!! Disgrace!

I have total admiration for the staff & especially Dr Alva for the care & help
he has shown. Appointments are hard to book sometimes, but that is a Country wide
problem. Thank you to all

Agree with everyone on these reviews that the receptionists seem to be there purely to stop you getting an appointment. They get you to phone at only certain times which guarantees everyone is calling at those times and therefor you wait ages to get to talk to someone if you do at all - stupid system.
I only managed to get an appointment for a blood test and one for my wife to register and when I/we went in the surgery there was not a soul there, which makes me wonder why the reception staff keep telling me (when I do manage to speak with them) that they are snowed under.
My doctor (Mr Vemura) is excellent. Informative and helpful but the current system, service and "help" from the reception is very poor.