Park Road Surgery

Very good surgery, pleasant and helpful staff, you're able to get through to someone easily and not left waiting in a queue, can only book a appointment on the day and see dr. for one complaint one appointment.
One disabled parking space on Park Road in front of surgery.

I haven't lived in the area very long ( 3 years) but I've always been treated very well by Park Road Surgery. I've always found the receptionists to be very accommodating, and the doctors and nurses professional, empathetic and friendly. I was recommended Park Road Surgery when I moved here, and I pass on that recommendation happily. Very grateful for it and for Teddington Memorial too. Excellent local services.

Been coming here for many years and service in the past was very poor, as per other reviews. Rude staff, long queues and rigid processes, although doctors and nurses were always great. I've seen a significant improvement in the last 12 months. Takes a while to get through, but receptionists are helpful, ask relevant but unintrusive questions, and try to do their best for you. Doctors are excellent, despite massive workload. And nurses are always fun, caring and efficient. Hope this continues.

One year on re flu jab cannot believe what a difference going to a pharmacy and the gps - kept waiting for 20 mins at the ‘flu clinic at the gps ’ - only myself in - nobody around - when finally seen nurse so rude and my arm after 30 mins red swollen and hot - today totally different in out 10 mins treated with total respect and no pain or swelling or bright red

Unfortunately I can’t say anything good about this surgery apart from the Drs that don’t discriminate due to race. I’ve had very odd experiences with receptionists which I don’t wish to disclose that have tried to make my life more difficult due to unprovoked “issues” (racist). Very unprofessional reception staff and not to mention how ill mannered and spiteful they can be. 10/10 for the Drs. 1/10 for the receptionists that think there slick and need to get a grip at there big age :)

I've been left over a year not knowing what is wrong with me - each doctor I see gives me a different diagnosis that I no longer have faith in what they say. I've been told it was menopause, Cushing's, sciatica and now I have found out I've had glandular fever since September but was obviously infected before then. I was left with inflamed liver which is still inflamed, swollen legs, abdominal swelling, and pain so bad I could and can still hardly walk some days. I've read that glandular fever doesn't last that long unless it goes chronic and that you should be potentially hospitalized. It's awful that you pay taxes and you're left to the wolves and unable to work. I cried because it was affecting my work life and all I get asked is ‘are you depressed?’ believe me, I've battled worse than this in my life I ain't depressed just in bloody pain! Also, when my bf attended to hand a sample in the receptionist with dark long hair looked at him and went ‘eww don't give that to me’ - the other lady ended up taking it from Him but the lack of professionalism and empathy to people in need of care is shocking.

Also when I asked about testing for covid as I was never recommended to test while unwell or offered screening or a referral I was told doctors don’t test for covid as it was an agreement between you and the ‘government’ hmmm a health concern not affiliated with health care institutions but only government I guess we are getting ready for that digital currency aye!

Great gratitude to Dr. Gallagher for the care with higher professionalism, humanity, and for the successful surgical procedure!
Happy Christmas and all the best in the New Year.

It was hard deciding on GPs given pretty poor reviews generally. Having read these I was very nervous about appointments. I come from somewhere where I have had to wait one hour to book an appointment and that is if I get through. This practice has been great. I am have always been able to speak to someone quickly to book an appointment and both times got appointments on the day. The practice has stairs for some of their consultation rooms and I had brought my baby who was asleep. The doctor came down and did the examination downstairs so I didn't have to wake her.