Amy Star Nails
38 High St, Hounslow TW3 1RH, United Kingdom
3.1
133 reviews
8 comments
FJCV+5J Hounslow, United Kingdom
Location reporting
Claim this location
Monday: 10–19
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 10–19
Sunday: 10–17
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 10–19
Sunday: 10–17
She suggested I “came every month as it was too much”
From that point I felt very uncomfortable.
My daughter has her nails just painted and by the end of the day half of the varnish has come off (cheap polish)
I called in to discuss the shellac manicure/pedicure that they gave me (it began peeling after 3 days) and the lady that answered was extremely rude (05/09/22 11:19am), spoke over me and then hung up on me whilst I was still talking.
Having read the reviews, it appears the only consistency they offer is their consistently poor quality nails and customer service.
The manicurist kept hurting me while doing my nails because he seemed to be in a rush. I expressed my displeasure at the service and he took it as an opportunity to start a heated exchange. I remained calm but he was shouting at me and grabbed my arm and property. I’ve never experienced that type of physical and verbal hostility from a business establishment. I was shocked. None of the other workers intervened and the altercation clearly made other customers uncomfortable.
I’ve had my nails done here since I was a teenager and this occasion was my last time. The increase in price doesn’t match the quality/service provided, either.
Between the waiting times, awful communication and likelihood that the manicurist will hurt/damage your nails, I'd strongly recommend going elsewhere.
Not even 24h old nails.
I use to always go there never had issues.
I wanted white tips I get them for £5 extra. Not a problem but over all my nails look disgusting.
So many pockets and so much shi# around them. Absolutely disgusting. Couldn't say anything In shop us everyone was already to leave the shop. Maybe that's why my nails was like that but that doesn't change a fact u have to do your job right, I know they can do it.
And next thing.
Did u never think I will record what u saying and ask my friends to translate? Absolutely disgusting chatting shi# about your costumers? Really?
The prices are incredibly inflated considering the level of service save yourself and your money.