Witney Nails

Waiting time is not long, you actually get served quite quickly. Staff members are really nice & very professional. They always do their best to achieve your expectations and let you know if they can't do any specific requests.

Me and mum went today, we didn't realise that the nail colour you choose you take the bottle next to it over, she was saying loudly no no at the top and getting all huffy with us, she eventually showed us what she meant! Then was just rude throughout , no communication at all, we both paid twenty pounds but not offered any change, we paid £16 each last time, we won't be going back, she needs some customer service courses!

took my daughter here today for full set acrylics for her prom . Staff were constantly laughing & talking to each other in own language. Half way through, the lady doing daughters nails made a call on her mobile phone and my daughter was just left sitting in the chair whilst she walked off , eventually another guy finished off nails.
Felt very awkward and unwelcome.
Staff very rude !! I won’t be going back & certainly wouldn’t recommend this place 😡😠 💅

Acrylics lasted only 4 days than started to chip after refill. Went to fix and asked if the result will last longer. He glued the acrylic tip back, overlayed with polish and ensured me this will last more than 2 weeks. After 4 th day again same problem. I drive 45 min to go there and dont have time for coming for fixing every few days. Apart from this, they all barely speak English and communicate only to themselves in their own language. I never saw them cleaning the equipment after the client or sanitizing my hands etc., so it doesnt feel hygenic at all. Overall, thank you, but - no thank you. On a good note - there is short waiting and cheap prices, hence two stars.

This was my first time coming here and I was really impressed! Long was fantastic and so was the lovely lady that did my pedicure. Will definitely be coming here again.

absolutely love it here, great customer service and gorgeous nails

I have been going to Witney Nails for many years, I travel 45 mins for their exceptional service, professionalism, friendly helpful staff and excellent prices. Nothing and no design chosen is a problem for the team. Highly recommended. Not sure now, found the owner woman rude.

23.11.21 I was extremely disappointed with the lady who owns the shop, she was rude and not helpful at all. I felt very uncomfortable.

I took a picture in of what I would like, usually no problem but they started talking in their language which was rude, they got a new man to do my nails. Not happy at all. Their prices are not what is advertised. I asked for couple of diamonds to finish off the nails, the lady rudely said NO I have had enough.

I have always thought highly of this shop and staff and have been going for years and I travel 45 mins. This is how they treat their loyal customers. Disgusting.

Have been having my nails done there for a year and i think in recent weeks they have changed staff as the quality is not the same. The shape is way off and staff are quote rough. Will be looking elsewhere