Millets

Been here a couple of times now. Well stocked and very reasonably priced for what you get. Clothed a family of four with boots coats gloves and thermal for under £500. They even gave us a very nice discount. Staff were very helpful but they could do with a couple of more on the shop floor as we had to wait for them to serve other customers I am sure that they must lose business because of this.

Went there on the afternoon of 07/06/2022 to buy a new pair of hiking boots, I could count 3 members of staff on a space no bigger then my living room and no other customers in the store, not one person came to offer help, and after I chose a model I wanted to try I had to go and ask for someone to bring my size for me to try, after a couple of seconds the guy told me he did not have my size 9UK, then I choose a different model and again after 2 seconds behind a door he said he didn't have my size, then as I really needed some new boots I choose yet a third model, the guy this time didn't even bother to get off his phone just told me they didn't have any models on size 9 available even know the display model I had on my hands was a size 9, I gave up and just walked out. Very poor service, I wanted to support a local shop but I guess I can't help them if they don't help themselves, I am sure I am never going back to this shop again.

Very friendly and helpful staff. A great selection of gear and it's very easy to find what you need.

Fantastic shopping experience, really appreciate the help from Emma!

Staff are absolutely amazing, brilliant if you want a jacket, tent, trousers, maps or sleeping bag. Their other stocks however are almost nonexistent, which is to be expected as it's only a tiny store. I haven't tried their online order service but will so I get what I went in for.

The store itself is fine. Quite small but well stocked and a good range of items. I was able to find nearly everything I was looking for. However, the customer service was shocking. Store was quiet and I was upstairs looking at camping equipment and one staff member was upstairs with me pretending to tie shoe laces to kill time/keep an eye on me. Not once did she acknowledge my presence or ask if I needed any help. Terrible! I know it was a Sunday afternoon and sure no-one wants to work on a Sunday but please, do your job and assist me. Safe to say I won't be visiting again.

Generally a decent store for what you might need, prices aren't too bad, and stock can be limited at times.

I've given it three stars as I find that the staff will follow you up stairs and pretend to do things whilst they watch you. This is either so they are on hand if needed or they think I'm a theft. I find that behaviour painful at best. When they do this I do leave the shop.

For all things outdoors this is the place.
It has all the clothing including jackets and fleeces. Upstairs there is tents, shoes and even food for while out camping. Really friendly staff today. Very helpful very happy.