/England/Outdoor clothing and equipment shop

Millets

53 High St, Newcastle-under-Lyme, Newcastle ST5 1PN, United Kingdom

Millets
Outdoor clothing and equipment shop
4.5
120 reviews
8 comments
Orientation directions
2Q6F+C9 Newcastle, United Kingdom
+44 1782 956049
millets.co.uk
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
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Heidi Lomax
Heidi Lomax
I’ve just met the nicest salesman ever. He got me to buy three pairs of trousers without making me feel pressured. Moreover I feel like I’ve got a great bargain. That’s my kind of shopping. 5**** for Millets. Highly recommended. oh did I mention there is a terrific sale on at the moment too?
Zoe Benfield
Zoe Benfield
Great customer service, I was really impressed. Warm, friendly greeting from a busy staff member as we walked in and then helped immediately by another obviously busy staff member. She helped me find the boots in my size and even brought clean, thin socks so I could see if the fluffy socks I was wearing would affect the fit. She takes them home and washes them herself - talk about going the extra mile! :D These ladies need recognising for their hard work. The boots were a real bargain, good quality and stylish. Very happy customer, thank you.
Shaun
Shaun281 days ago
Great store with really friendly, knowledgeable staff. I was really pleased with the service. Thank you
Anthony Foster
Anthony Foster1 year ago
Very professional. Always very polite, friendly and willing to help. Thank you
Glynn D Sutherland
Glynn D Sutherland1 year ago
My Wife wanted some advice on the walking boots she was wearing and why a certain part of the the foot was hurting her, We we're introduced to Josh I think his name was who spent alot of time showing different kind of walking boots and what would be best and a little trick with the laces he was very knowledgeable and gave her some great advice, with that I just happened to mention that I was getting back pain and my knees sometimes hurt after a long walk and again he gave me some great advice and spent time showing me some different kind of boots. After 2 weeks of having the boots we've noticed a big difference in how we feel while out walking. So after going in for just advise and no intention of buying that day, Josh was very good with how he explained everything that we felt comfortable enough to buy them and were glad we called in. Will definitely be back for when we need anything else.
Lee Tarver
Lee Tarver2 years ago
I had to exchange some waterproof trousers that I had bought online in the blacks, black Friday sale. Millets and blacks are part of the same trading company. The staff were incredibly helpful, nothing was too much trouble, customer service the way it should be done. This particular store is not the biggest but the staff were willing to pick up the phone and call other stores nearby to check stock, if they were unable to fulfill my requirements. If you're looking for outdoor clothing and accessories etc and you live in the area, give the ladies at this millets a go. I would be surprised if you were in any way disappointed.
CANIS IL
CANIS IL2 years ago
Good outdoor shop. Bought a new coat for just £49 reduced from £170 so quite a bargain. Only issue with this store is that it often closes at lunch time due to lack of staff, so beware of going at that time.
Philip Lumsdale
Philip Lumsdale2 years ago
I was returning or exchanging! And exchanging I did! Again good advice, a happy atmosphere! And brilliant service!!! Also given advice on how to check the soles on shoes/boots to see if that's compatible to my needs! Excellent!
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