Pets at Home Accrington

Best pets at home I think I've ever been to. The range of items for dogs is amazing. I went in for a halti head collar for my Belgian shepherd, after trying a range of pets at home and independent pet shops and this was my last attempt, I didn't expect to get one and there was a wide range! There was also fish which kept my young son preoccupied!

Plenty of parking spaces. Huge selection of products. Find the staff knowledgeable and helpful. Would have given five stars if it wasn't so expensive.

We visited here with a 6 month old large puppy, the staff welcomed us as soon as we got through the door and made they made such a fuss over the puppy and gave him a treat.
The staff here are excellent and really know the range of products that they sell.
We were looking for a substantial collar as even though he is six months old he already weighs over 4 stone. The sales assistant went straight to the stand and showed us the range of collars that would be suitable and even found one for us that could be adjusted as he grows bigger.
All the staff made a fuss of the puppy.
Definitely a 5 star rating for this store.

Great, helpfull staff who are ready to help. Always well stocked shelves and advice given if they don't have what your looking for.

Very welll organised staff eager HAPPY to help reasonably priced
And the cats absolutely love the new purchase

A well stocked store, with helpful advice from staff if needed.
There is a grooming room, but no vet in residence.

Deserves 0 stars.

Absolutely horrified that when I came to get 3 rats I left with only 2 because they let one escape on to the shop floor. They were absolutely useless attempting to find him and as far as I am aware he's still missing.

Rats are incredibly intelligent animals and they would have bonded together . I am heartbroken that I had to leave with just two rats. I am also concerned for the animals welfare and I told the staff members to let me know when they find him, which they haven't!

Really shows a lack of care for animal welfare and wellbeing.

If you're thinking of adopting or purchasing any animals from here, please reconsider!

Went in yesterday to buy vivarium for my tarantula,very impressed with the customer service,I wish I'd have asked the young man's name who served me,very helpful,he was quite a big lad with tattoos and piercings,please pass this on to him if you can