LloydsPharmacy

Extremely rude!!!
My husband got a bad oil burn at work and it was healing but left a scar so we went in to look at bio oils
We then went to the till to ask for some advice now my husband isn't big but has some muscle and I know I'm big but we were asking about him we told them he got it while working his job as a chef and they looked at me and were grinning after my husband finished explaining they then looked at me and just said maybe consider a salad next time and as we were walking out one looked at the other said nice one and started laughing
why on earth did lloyds close the good pharmacy and leave the one where clearly their staff don't care about people and are only there for a paycheck and to criticize things that have nothing to do with them
Lloyds advertises itself as a place where people can go for help without the fear of being laughed at or mocked or make people feel like they are the inconvenience to them the other pharmacy never once made me feel that way the staff were always lovely listened and cared where this shop clearly lacks
In my personal opinion for this place to redeem itself to me is to replace the staff as they have clearly proven on more on one occasion that they just don't give a damn.

40 mins wait for prescription and this was not just once! Was told 15 and it turned into 40. As I have mobility issues is is hard for me to go and come back later so I tend to wait. Since closing the other pharmacy the queue at this one has been horrific. They MUST address this. It's been a year. Employ more people.

Staff are slow but more importantly rude. Especially the blonde lady! Always chattering amongst themselves to create a delay. I have experienced a problem EVERY SINGLE TIME I have been to this chemist. Never enough stock, poor advice to name but a few.If I was a representative for Lloyds I would seriously consider my staffing options at this particular branch.I don’t think I have ever written a bad report in my life but felt compelled to do so with this pharmacy.

Convenient pharmacy and proximate to the doctors surgery with a reasonable range of items. Pharmacists are knowledgeable and helpful.
2 stars is based on the common very lengthy queue to be seen, flustered sales assistants and overall very slow service. Such a shame.

They NEVER answer the phone. Then When I actually go to the pharmacy to pick up my son’s prescriptions they never have it in stock anyway! The staff are unhelpful and slow. Shame as it’s the nearest most convenient pharmacy to the doctors surgery.

Massive thanks to the staff at the pharmacy today. I ran in today in a panic as my husband was having a severe reaction to a bee sting. They were absolutely fantastic, helpful, calm and quick to help us. It is my local pharmacy and they are always helpful but today we're exceptional.

Apologies to the people in the shop as I barged in and queue jumped.

A small little local chemist that provides a great service to the local community, so easy to call in and pick up my prescriptions. Yes it gets busy and you may have to wait but they can only serve so many at a time, I’ve never had a complaint, nice staff.

Rang to see if my medication was ready Nd they said yes you can come collect. Got there 3 hours later and it wasn't ready. Then I had to wait 45 minutes as the women was so slow. The customer service is shocking. Rude.