LloydsPharmacy

Arrived to collect an emergency prescription sent from 111 GP for my daughter - to find that the chemist could not administer any prescriptions, and apparently, they hadn't been able to for several days prior to this.
I had to then try and get back in touch with an out of hours GP to try and get a new prescription sent somewhere else. Total waste of time as well as delaying treatment for my very ill daughter.

They never answer the calls, the prescription system was down for several days, we were calling 7-8 times to check whether it is fixed before coming from a long way.
Even though when I'm in the pharmacy I tried calling them,Phone is ringing but they don't care. They were acting like they don't hear it.

Useless and rude. I don’t know why the staff bother to come to work. Pretty sure most people will leave this pharmacy more ill than when they arrived.

I’m not generally one to write reviews, but this pharmacy is absolutely shocking and should be shut down.

I take 40mg of citalopram (the highest dose of a class of antidepressant) and have been messed around massively by this pharmacy.

When I originally went to pick up my prescription, I was told they did not have enough to cover the entirety of my prescription, so gave me 10 days worth and to come back. I came back after this period and was told that it was out of stock still and to come back the next week. I came back a week later (by this point, I havent taken my tablets for two weeks) and I was told the pharmacist had left and they couldn’t hand out prescriptions without him and had therefore closed at 2.30pm. I asked for my prescription to take it elsewhere and was told I couldn’t as I had already had part of it (10 days out of a 2 months worth prescription).

I come back for a third time to be told that the antidepressants are back in stock, but the brand I use are not - therefore I am now three weeks without brain altering medication and am now suffering withdrawal.

If you have any urgent prescription requests, don’t go here. They are utterly inadequate and the people that work here should seriously consider going to the closest job centre because they are utterly useless at this jobs requirements.

@Sainsbury please listen to these reviews! Drove 20minutes in thick ice to get medication, was closed at 7pm even though advertising as open until 11pm! No-one answers the phone. So now I have to waste petrol to dive 45 minutes the other direction to Tesco Orpington. Really really poor.

I'd score them ZERO if I could, UTTERLY USELESS!!!... They advice calling to get prescriptions made up in advance but NEVER ANSWER THE PHONE!... I'll be requesting prescriptions be sent elsewhere in future, I do not need the stress.

Worst chemist I’ve ever been to. Unhelpful and I knowledgable staff. Never have the prescription you need in stock. Don’t bother wasting your time.

Unbelievably slow service here.
Took me over half an hour to buy an over the counter painkiller.
Two people in front of my had problems with their prescriptions and left without getting what they needed. Another lady had huge issues with paperwork and finally the customer in front waited a similar time to me, only to be told the product was unavailable.
Staff were so slow at dealing with transactions and no apology for the wait time. Seems so poorly managed. Avoid if possible