Haydons Pharmacy

Have been going here for years. Yet over the last year the service has deteriorated. I have my prescription renewed automatically, but somehow, it's never at the pharmacy. Everytime it's late. Then, trying to get an emergency supply of tablets they really don't want to help you. Only one member of staff there is helpful and that's why it gained a single star.

Although seemingly helpful, I was recently told by the pharmacist that a substitute product would work but a couple of minutes research on the net suggests it would have been entirely the wrong product. The actual prescription product was sourced in minutes by another nearby pharmacy.

I’ve recently had a lot of issues with my usual pharmacy so found it necessary to shop around for a particular medication (control drug) that my usual pharmacy claimed not to be able to get. I spoke to a wonderful gentleman and explained what I needed and asked if he could help. He told me he would order the medication but to ring back four hours later at 4pm just to confirm he had it. Now, my usual pharmacy had this prescription for a week, and couldn’t get this important medication, yet this wonderful gentleman had it in hand when I rang a few hours later. But it wasn’t just the availability, it was also how he handled my request and just how helpful and lovely he was. As I’ve had ongoing issues with my local pharmacy, both my mum and I have decided to switch to Haydons Pharmacy as they also do deliveries (I’m disabled so this is necessary). Absolutely wonderful, I couldn’t recommend them enough!

My usual pharmacy couldn’t supply my blood pressure medication due to out of stock problem. The nice gentleman in the Pharmacy consulted with the Doctor and supplied me.

Never open on time! I’ve been there at 9am 3 times and they’re not open yet

My local pharmacy, was a place I took for granted for the first 20 years at my current address: and then my husband was diagnosed with a degenerative illness, and suddenly we were plunged into a world of prescriptions for a growing list of medicines at varying dosages; The staff at the Haydons Road Pharmacy have been excellent at ordering what we need; liaising with our Practice nurses, discussing side-effects, taking back unused medicines. They show compassion for my husband and they also keep an eye on me as his carer: always a friendly chat, a shoulder to cry on or a respite cuppa: nothing is too much trouble for this independent pharmacy; for me they have become an Essential Service.

The lady working there has absolutely no training so unless you know exactly what you need I would not recommend the place. I asked for an antiseptic for a sore throat and was given some anti inflammatory for the mouth.

I went there with a bit of a complicated enquiry. They were extremely helpful and patiently listened to my case. They explained to me everything I needed to know and gave me the best possible way to go forward. It was a big help and i'll be back there whenever I need anything.