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D H Roberts Chemist

165 Fortess Rd, London NW5 2HR, United Kingdom

D H Roberts Chemist
Pharmacy
3.6
47 reviews
8 comments
Orientation directions
HV46+PH London, United Kingdom
+44 20 7485 4028
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–18
Thursday: 9–13
Friday: 9–19
Saturday: 9–17
Sunday: Close
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Winstone Perrotton
Winstone Perrotton186 days ago
I am an 80 year old man and have attended this pharmacy for about 27 years since moving from Streatham to Tufnell Park. I have always been dealt with in a courteous manner. The Pharmacist and Staff have been friendly and have listened to my health problems responding with good advice. I wish them every success for the future.
Laurel Ives
Laurel Ives217 days ago
Unpleasant, rude pharmacist
I've been going to this pharmacy for a number of years and up until now have mostly had positive experiences. But recently I've had a very unpleasant negative experience with a particular pharmacist. He was very unhelpful and sent me back and forth to the doctor, promised to set aside some medication for me and then gave it to another patient.
He rudely talked to me across the room, he went against current department of health guidelines, and dismissed me in a rude manner. Looking at the other reviews here I can see this is not an isolated incident unfortunately.
It's a shame because some of the other pharmacists I've dealt with have been great, as our the ladies behind the counter. But I'm afraid i will now be going elsewhere.
Andrew Nicol
Andrew Nicol247 days ago
Very helpful pharmacist. They did not have my prescription but referred me to another pharmacist a short walk away who was able to provide what I needed
Michael Hopkin
Michael Hopkin309 days ago
I had broken my reading glasses and was in a pinch. The lady working the counter was very nice even the Chemist helped in choosing a new pair. I will be back
C G (Gilzy)
C G (Gilzy)309 days ago
Lovely clean pharmacy. The staff there are polite and courteous and always ready to help.
M Rashid
M Rashid339 days ago
Very efficient service! Friendly pharmacist named Kushel I think, I went to pick up my repeat script and they were very helpful!
Bisi Daniels
Bisi Daniels1 year ago
I've used this pharmacy for more than 6 years. The chemist is usually indifferent but not unpleasant but this occasion I was rudely asked to present a NHS number then asked to go back to the GP to verify a prescription that was sent electronically. He then asked me to spell out my last name which was already clearly written on the piece of paper with my DOB. To my astonishment he asked me if I usually pay for my prescriptions. I was too weak to even respond. Promptly paid for my items and left. Seriously reconsider using this chemist again. I don't like being unwell and it rarely happens but when I am unwell and unable to speak clearly, I don't expect healthcare professionals to be so unprofessional.

Opening my prescription, I noticed one capsule was opened.
Upon reading additional comments. I recognize that there is a definite behavioural pattern that is unacceptable.

I'll be reporting this incident further.
Hanson666999
Hanson6669992 years ago
Personally, I've never had any problems with this pharmacy over all the years I've been going there. The female staff at the counter are always polite and lovely, and they always have my prescriptions ready on time.
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