BA Williams Chemist Ltd

Very helpful and friendly staff. A proper pharmacist doing a wide range of stuff. The shop looks quite tired and untidy, but the range of stuff they sell is unusually large.

STAY AWAY!!! I am a pharmacist myself, My elderly parents and myself have been patients of this pharmacy for years and years. My dad is disabled and has had major heart operations. They have made my dad run around circles for no reason and kept telling him to come back for one medicine at a time when he is on approx 13/14 items!!! They made my mum go back and forth to the gp when they couldn’t find a prescription sent electronically. My mum had completely run out of high blood pressure medicine and when she was told that they would be open when she would be back (which was within 5 minutes) As soon as they saw my mum approaching the chemist, they locked the doors and it left my mum panicking and crying as she was feeling very ill.
The people at this pharmacy are so rude, disrespectful and their behaviour is disgusting towards patients!!!!!
I am not one to ever complain but I am FUMING that my parents had this treatment by this pharmacy. I will 100000% be taking this seriously and complaining to the NHS. Myself being a pharmacist, I would never treat a human the way they have. And to be quite frank. I have spoken to the pharmacy team many times and the lies that they come up with are ridiculous.
Something needs to be done. They cannot get away with this and they won’t.

This is the best Pharmacy around Brentford they are really friendly here and do everything to help you the best way they can and give you the best advice as well

I visited pharmacy today and I can tell that the lady who had handle my prescription was amazing. Her approach to the people is fantastic. Very kind staff over there !
Thank you.

Gave away my prescribed medicine to someone with my name to someone else because I took longer than a week to pick it up

Good range of things we all need

Good pharmacy, with helpful staff. Ignore the sign on the door which says opens at 930, as they actually open at 9 (i wish they'd scrape off the 30, as that would avoid confusion).

Very happy with this pharmacy. This is the one I trust. They are great with children too.