Boots Pharmacy
370 Middleton Rd, Carshalton SM5 1HA, United Kingdom
3.6
35 reviews
8 comments
9RMG+R5 Carshalton, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–17
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–17
Sunday: Close
Recommend using Anna's pharmacy just around the corner
They NEVER answer the phone and they rarely send messages like they say they will, once your prescription is ready.
On a number of occasions, I have wasted so much time waiting to be served, even for someone just to acknowledge that I was stood there waiting, in an otherwise empty store.
The phone is constantly ringing and 3 staff members are just pottering around and ignoring it. The customer service is atrocious. Most recently I watched 2 staff members talk down to an elderly gentleman who was trying to pick up a prescription, He was getting visibly upset and the staff just continued being rude and not trying to help him. I would rather drag myself through the depths of hell than go back to this Boots. Avoid wasting your time here and go to another pharmacy that actually values your business.
No sign to say there will be a delay. No apologies for the delay.
I was only told that 'we couldn't log in the computer and give you a prescription because our password wasn't working. We were late'.... I mean get your act together, and learn some customer skills.