Knights M&M Meadowfield Pharmacy
Health Centre, Sawmills Ln, Meadowfield, Durham DH7 8BJ, United Kingdom
3.9
35 reviews
8 comments
P9XC+89 Durham, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: Close
Sunday: Close
I went in after being told by the hospital to just get some bite cream for a bite on my ankle, which also being 35 weeks pregnant I couldn't walk on my foot at all and it was massively swollen/incredibly painful.
The pharmacist at the time and all the staff took 1 look and immediately reffered me to the doctors to get some antibiotics as they all agreed it was infected. Nearly a week after taking them everything has healed up but I honestly dread to think how my foot and leg would've gone if i just followed the Hospitals advice alone!
Thankyou so much Knights M&M Meadowfield!
I never write negative reviews but feel this is necessary.
Told to arrive at 8.30am (they open at 8.15am!!?) for daughters prescription. Wait outside until 8.40am! Staff waiting in car park for key holder to open up, she then says she slept in!!!! (no apology).
(Baring in mind I tried to collect the prescription the evening before but the had the shutters half down and 5.59pm for the prompt closing at 6pm and couldn’t help (fair enough))
She was whispering to a member of staff about me right infront of me!… I heard everything I then asked why she was being so rude and unprofessional, to which she said she wasn’t! Absolutely disgusting customer service!
Other members of the public were there to hear and see all her awful unprofessional behaviour. Unacceptable service for both punctuality and general human courtesy!