Lansbury Pharmacy

Staff were extremely rude when requesting morphine delivery. Manager maintained he needed to cut the call as I was being rude. I had to call 999 ambulance last week because my morphine was with the delivery driver, and could not be picked up by my carer, because delivery driver had to return from rounds first. Eventually , paramedics intervened because I needed the painkiller urgently. Today they kept repeating that there was a failed attempt as I did not answer the door, I had physio home visit yo try to mobilise. I am bedbound. I find their attitude patronising. They do not understand the level of pain a patient feels when they are prescribed morphine

Amazing care shown to both my elderly parents, thank you to the team especially Andrew. My prescriptions are always ready to collect, never have to wait long to be seen. Tracey is very friendly. I feel confident asking for any medical support.

Friday 19 Aug. 7pm script sent to Lansbury Pharmacy, 7.20pm Antibiotics delivered by Andrew I can't thank him enough, this is a true care in the community.Thank youTeam Lansbury.

Ive booked my covid booster with them as they are my local pharmacy. I was really ill with covid last time (after 3jabs) to the point i needed to call 111 and have been given inhaler. I have allergies and have been told by the doctor that i could develop astma as i do have issues with breathing occassionally. I have explained all that but the man refused to give me a booster.. Eventho they do walk in later in the day for an hour or so and likely they will end up throwing some of the vaccination as not that many people even want it these days! They had all the times in the day available which only confirma there is not much interest at this point. I was shocked.. wasted my time and then had to travel to a different pharmacy in Canning Town where they offer boosters to anyone and any time! Just walked in no queue no problem.. just took my name, date od birth and said It’s new Pfizer targeting omicron. Should have went there straight away instead of wasting time at Lansbury! Also it is beyond me how every pharmacy follows different rules and where at one u can walk in any time and get jab no issue and others like Lansbury.. you need to have underlying conditions or queue for an hour and not even know if u will be able to get it at the end..

Went in for a booster shot today. Was very well organized, I was in and out within 20 mins with no confusion, no additional queuing, quickly and efficiently treated. Friendly staff happy to have a joke/ chat with you. Will be using for future medical needs as well.

Regular customer here picking up medicine prescribed by my GP. Service is always efficient and friendly. Prescriptions are prepared as you wait, usually with a wait no longer than 5 minutes even when busy. Pharmacists are helpful and knowledgeable whenever I have questions. The pharmacy stocks a good range of general pharmacy products. Would highly recommend!

Staff are so friendly and helpful and they have been a lifesaver on many occasions providing emergency supplies of medication for my mum when G.p has delayed or made a mistake with prescriptions, so glad we transferred to this pharmacy as overall service much better than other leading chain pharmacy in Chrisp st !

Excellent customer service throughout, extremely professional and courteous staff starting from the vaccine appointment verifier: Faheem to the owners Joe and Andrew.

Very thorough sanitisation, serving both those who are taking prescriptions and preparing the vaccination clinics.

Every staff member was very polite and patient while listening to the customers’ questions and concerns.

I took my second Pfizer dose of COVID-19 vaccine and was impressed with how strict with their cleaning and sanitisation processes they were.

Conversation with the owners before I left the pharmacy was insightful and respectful.

Thank you for making a difference in the community!