Boots Pharmacy

Every time I come here the staff are just so poor. You always have to queue which is fine but no one acknowledges you before the staff go off to do something else. Today I was queuing whilst two other people were helped and the minute they were finished they disappeared off to stock shelves or do something in the back. No one acknowledges you or says they’ll be with you soon. You’re left to wait until someone decides to help or you seek someone else. Additionally, I was mortified the last time I went in to pick up my prescription anti depressants. The pharmacist and other staff were shouting my name across the shop along with my prescription. There was someone in the shop that I know from work who now knows the medication I take and why all because the staff aren’t thoughtful enough to show some subtlety. Awful customer service - the worst boots I’ve ever been to.

What's the point of telephone number if you don't bother answering boots pharmacy

I frequently receive poor service from the pharmacy. Dilatory is the word that springs to mind, and the pharmacists appear to have little interest in most of the customers in front of them. The counter staff are generally helpful. I only use this pharmacy regularly, as, due to Covid, this Boots is the safest to use, ie it’s rarely busy, so not crowded - I suppose this is an advantage of the service provided.

Two stars because at the counter they are very friendly. Often the left hand doesn't know what the right is doing. Their Delivery "service" is simply awful 😢 the drivers don't care, the pharmacy cannot be reached by phone. I'm suffering from withdrawal symptoms coz I haven't taken my medication for two days now. Readdress your values, Boots!!!

Beverley the Ginger cashier is very rude and slow. Whenever she is working there is always a que and she is always doing other things and not attending to customers. She always makes very rude comments not good customer service

never pick up the phone

Broken and incredibly indifferent staff.

whenever i want to buy something from there, they don't help me, i say politely i don't speak english please help me i say i want to take covid test they can't give me because i don't know the language