Boots

Nice friendly place very well stocked. highly efficient staff i was able to find the items that i was looking for. after chatting to a very happy member of staff we will call there again. most encouraging experience.

Went for eye test, had an issue, they made appointment for me at Lincoln hospital that day, Bank holiday Saturday!.... fantastic service... everybody working there was so reassuring and helpful... please if you've got eye worries, go there🙌

Booked a appointment for my holiday jabs, got sent 6 emails reminding me and I filled out there questionnaire only to attended and they didn’t have any available. Cost me a day off work and was told just to go on line and rebook. Amateurs !

Called in for makeup with my wife who's currently in a wheelchair.
First member of staff just couldn't be bothered to help, just pointed and said over there.
Luckily for us a really pleasant young lady saw we were struggling to find what we required and helped us.
Spent £100 at No 7 counter on Saturday, might have Spent more, if we hadn't had to wait so long for the very helpful young lady to come along. Perhaps some one should remind the first assistant that customers keep her in work.

Don't even rate 1 star.Booked flu jab month earlier for 3rd Nov.10 am ,waited 15 minutes only to be told no vacation serum in stock for my age group which I'm 75.No text to save me the journey no offer of another appointment. Went to my local surgery portland medical and luckily got me in for this Friday. Trying to take the pressure off the clinic, but reception staff always happy to help.

Am disgusted by service.
Booked appointment online 3 weeks ago, only to arrive there today to been told my appointment been cancelled as they had computer glitch. Am waiting for manager's response about my complaint. I might change my review later depending on how it's going to be handled. Wasted money on travel, had to take unpaid off from work, costed me so much stress.
Update 3 days later..seems like manager forgot about me, made 6 phone calls to customer service since, no help.
Been shopping with Boots for so many years and now am at point when I just feel disgusted.

Went in to get some make-up for my wedding as I am doing my own on the day. Had a really positive and relaxing experience. I was served by a lovely make-up assistant called Yana. I was able to try lots of brands and get a colour match test and some testers to take home. In the end, I got a mixture of branded make-up and cannot wait to try it all out with the tips I was given.
Overall the make-up counters are really well presented - a little under stocked because of Christmas!
Again thank you Yana for your help!

Have picked up my goods and time was prompt, staff very helpful.