Pizza Hut Delivery

@pizzahut disgraceful service, just politely callled the branch 2check my order, the staff member just fobbed me off & doubed delivery time stating im too far, even though im in the same postcode zone & hung up! I want to formally complain. To top it off no dips given. The pizza was cold.
#badcustomerservice #CustomerService

DO NOT ORDER FROM HERE!!!!!

Placed an order with them twice and on both occasions my order was delivered an hour and 20mins later and i only live 3mins drive away from them when the food arrived everything was all soggy and cold. I could easily say they could compete to be the worst pizza hut every and they have extremely rude staff

UPDATE: my pizza arrived in this state the packaging was soggy and damaged and not properly closed so god knows what sort of germs got in to the pizza.

I've called up the customer service department and filed a complaint the store is going to get investigated hopefully they will now learn how to manage a business

The worst pizza ever, it should get done by the trades description act, that's not pizza, the base was so greasy, never again just as well it only cost me a fiver, I only eat the toppings, but Truss me dead, i wish you could give 0 stars, I don't hide behind walls so I'm going to tell them face to face.

Ordered online, was easy and simple. Then I had to call to add to my order, again very easy to do and the young girl on the phone was very polite and helpful. The delivery arrived EXACTLY at 8.15pm the time I ordered so just the right time to be able to open our fast and to top it off the food was nice and hot and tasted delicous. A perfect transaction from start to finish. Well done Pizza Hut Ponders End. Will be back at the weekend.

Ordered from Deliveroo last night. Pizza was definitely rushed. Was cut very disproportionately, cheese wasn’t as cooked as it should have been and there was a weird dough bubble. Definitely won’t be ordering from Pizza Hut ponders end ever again. Just terrible!

The staff was very rude. I waited there nearly 10 minutes for someone to serve me, I said hello few times and knocked so they can hear me no one came and then I told the guy who was working there. He said “It can be 10 min I was here, yeah what do you want” in a rude way. Won’t go again

I’ve ordered a meal for 4 and they gave a meal for 1 ., no drinks … no sauce for pizza ..!!! I’ve spoken with the manager Hassan something can’t remember properly as it’s so difficult to remember and they they are bot my friend. That’s so unfriendly and no good costumer service. I feel not freaking ordering anymore from Pizza hut… ridiculous they don’t how to treat there costumers properly.I DONT RECOMMEND THEM AT ALL

PLEASE BEWARE OF THIS PIZZA HUT Today I ordered a pizza for collection with extra cheese and topping I paid extra for on arrival the extra cheese and meat was not on the pizza and the pizza was made very poorly with half the sauce inside the box I informed the worker and said I cannot pay the extra without the extra being put on. The worker was very rude, and he then aggressively took my pizza from out my hand after driving 20 mins to collect and said I cannot have it. I asked to talk to the manager he then told me he was the manager. He then proceeded to be very rude and threatening so I decided to leave the store. Multiple people witnessed this from inside the store This man is a short male with dark hair and is very aggressive and threatening please be aware of this ponders end Pizza Hut guys !!!! I have uploaded the picture of this man. please be careful if approaching him